Customer Service Manager Certificate
How would increasing your specialized knowledge to be better positioned and have an edge over others change your earning power over time?
This program is a professional certification tailored to fit the schedules of busy professionals. With our 100% online learning platform and multimedia study materials; this program provides participants with our easy-to-access and revolutionary training platform. This platform includes audio interviews with industry experts, instructional videos covering the best practices, fundamentals, and insights. .With case studies and the appropriate coaching, participants will master the skills necessary for appropriately attracting, retaining, and creating loyal customers and clients in order to build a business with exceptional customer service. Best practices for all points of contact with customers will help to instill the confidence to handle each customer with care and respect.
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Gain in-depth understanding and specialized knowledge of business fundamentals, best practices, and models.
Professional Certificates – Enroll for a 7-day Free Trial & then $19.50 per month for continued studies.
Customer Service Manager Certification Program
Advance your customer service management career by raising your level of customer service knowledge and increasing your ability to work quickly and effectively. Specialized knowledge is valuable and an asset in our knowledge economy.
Customer Service Manager Certification (CSMC) Program Learning Objectives
- To obtain the broadest spectrum of knowledge regarding the behavior and strategies needed in securing a loyal customer
- An understanding of the intricacies of customer
- The right information needed to manage the people who your customers interact
- Successful, proven tactics from the best sources that is applicable for the real
Benefits of Getting Certified
Add The Customer Service Manager Certificate (CSMC) Program to Your Resume Immediately
- Completed challenging business development training program which required a strategic project and covered business development best practices, processes, and strategies to help grow a business and gather new clients or customers.
- Obtained a 80% on the two-hour comprehensive examination on business development which included 80 multiple choice questions.
Our Guarantee
Trusted, Industry Recognized, Self-Paced Certification Programs
Join over 15,000 others by registering below to get lifetime access to your training programs which includes expert audio interviews, videos, a practice exam, and a certificate mailed to you upon completion of the program. We are so confident that you will greatly benefit from our career coaching, practical training modules, and resume improvement from completing the programs that we offer a 100% money back refund policy. If you change your mind about completing our programs for any reason at all within the first 3 weeks after registering just email us and you will get your full money back in 1 business day. Give us a test drive by registering today and you will see why over 15,000 participants like you have completed our training programs.
CSMC: Expert Audio Interview
Course Content
Video & Audio Resources Provided
Sample Video Module
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How to Get Certified
- Enroll for a 7-day Free Trial
- Read Syllabus & Study Guide
- Purchase required reading books
- Download Financial Sheet
- Watch Video Tutorials
- Listen to Expert Interview
- Take Practice Test
- Enroll in Certification Exam
Required Reading
Please click on the links to purchase the books as it is not included in the program.