(CSMC) Customer Service Manager Certificate
Customer Service Manager Certification
This program is a professional certification tailored to fit the schedules of busy professionals. With our 100% online learning platform and multimedia study materials; this program provides participants with our easy-to-access and revolutionary training platform. This platform includes audio interviews with industry experts, instructional videos covering the best practices, fundamentals, and insights. .With case studies and the appropriate coaching, participants will master the skills necessary for appropriately attracting, retaining, and creating loyal customers and clients in order to build a business with exceptional customer service. Best practices for all points of contact with customers will help to instill the confidence to handle each customer with care and respect.
Roadmap to a $100K Salary
Learn how certification can put you on the path to a $100k salary. Download and implement our practical & proven 3-step strategy to earning $100,000 a year salary.
Enroll Today for $98.50/monthly
Begin started on your Certification now to improve your resume, capabilities, and marketplace value.If you have any questions email us at support@businesstraining.com or call 305-503-9050
CSMC
Customer Service Manager Certification Program
Advance your customer service management career by raising your level of customer service knowledge and increasing your ability to work quickly and effectively. Specialized knowledge is valuable and an asset in our knowledge economy.
Customer Service Manager Certification (CSMC) Program Learning Objectives
- To obtain the broadest spectrum of knowledge regarding the behavior and strategies needed in securing a loyal customer
- An understanding of the intricacies of customer
- The right information needed to manage the people who your customers interact
- Successful, proven tactics from the best sources that is applicable for the real

Modeled after online learning programs at Ivy League institutions
The Business Training Institute provides training to the busy, ambitious business professional who values practical knowledge and flexible niche programs over traditional on-campus instruction. Traditional courses can take several years to complete, whereas the Business Training Institute programs take just 2-4 months to complete.
The Business Training Platform
The Business Training Institute platform is based on a multi-modal approach to interactive learning that includes: screen capture videos, video lectures, audio interviews, audio books, workbooks, practice exams, strategic project and study guides. Modeled after online learning programs at Ivy League institutions, the Business Training Institute provides training to the busy, ambitious business professional who values practical knowledge and flexible niche programs over traditional on-campus instruction. Traditional courses can take several years to complete, whereas the Business Training Institute programs take just 2-4 months to complete. Each program offered through the Business Training Institute provides practical, on-the-job type training, and specialized knowledge, which is worth much more than general business knowledge.
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Our Guarantee
Join over 15,000 others by registering below to get lifetime access to your training programs which includes expert audio interviews, videos, a practice exam, and a certificate mailed to you upon completion of the program. We are so confident that you will greatly benefit from our career coaching, practical training modules, and resume improvement from completing the programs that we offer a 100% money back refund policy. If you change your mind about completing our programs for any reason at all within the first 3 weeks after registering just email us and you will get your full money back in 1 business day. Give us a test drive by registering today and you will see why over 1,500 participants like you have completed our training programs.

Welcome to The Customer Service Manager Certification Program
Instructions
On this classroom page you will find our program syllabus, study guide, financial sheets, video tutorials, and expert audio interviews.
Step 1: Read Syllabus & Study Guide
Step 2:Â Purchase required reading books
Step 3:Â Download Financial Sheet
Step 4:Â Watch Video Tutorials
Step 5: Listen to Expert Interview
Step 6: Take Practice Test
Step 7: Enroll in Certification Exam
Required Reading
Practice Test
After you’ve completed taking the course you can take the practice test. Other sample Questions are also available in the Study Guide.
Certification Exam
After taking the practice test you can request enrollment to the next upcoming certification exam.