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Ashley | Monday, March 8th, 2010 | No Comments »

Below is the sitemap for http://BusinessTraining.com/resources

Tags: business, business certification, business training, business training programs, certification in business, online business training, online business training programs, Training
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More Websites & Business Training Resources

KatieM | Monday, February 22nd, 2010 | No Comments »

Below are more websites that we guest post on or have read recently in the past. Many are business training related websites and resources:

Business Training Sites:

Corporate Performance Management - CPMview Consulting is based in The Netherlands and specialized in corporate performance management, BOARD CPM & BI, SAP BPC and Tagetik CPM. We work side-by-side with our clients to improve their business planning, budgeting, forecasting, consolidation, reporting and analysis processes.
Fashion Mall Blog
Online Degrees – Online Education – For individuals seeking online degrees, distance learning & campus-based programs, a directory of schools, colleges and universities offering continuing education in all areas of study.
Business E-Learning Resources – online business training and elearning resources
Web Directory – All Sites Sorted
Web Directory
Business Services Directory – UK business services including procurement, telesales, telemarketing, payroll and finance services.
Sapujagat Web Directory
Training & Classes
Zyas Premium Business Web Directory
Promotional Products Blog Learn marketing strategies to increase your sales and brand awareness through the creative use of promotional items.
Promotional Products – Over a million promotional items and marketing gifts with your custom logo imprint.
Website Promotion Allthewebsites Directory offers website promotion for webmasters and web site owners. Relevant categories such as Arts, Career, Automotive, Government, Internet etc., for promoting your website.

Tags: business, links, more web links, web links, website links
Posted in Business

Ethical Research: Carwash Coupon Fundraisers

admin | Monday, August 3rd, 2009 | No Comments »

Many carwash owners have lobbied their local cities to curtail non-profit groups having car wash fundraisers. How and why would they do that? Well, carwash fundraisers take away business from a carwash and by using environmental laws and strategies outlined by the regional and national carwash associations, they find ways to lobby the local city code enforcement and storm water discharge regulation folks.

Then, the same carwash owners offer coupon fundraisers where the kids groups sell carwash coupons and they get money for every one that comes into the car wash with a specific coupon, keeping the remainder of the money of course. Most every non-profit group I have ever talked to, has been underwhelmed by this and the amount of money they made.

A group that uses a free online car wash fundraiser book is able to generate generally about $5,000 or more, depending on the size of their groups. Some High School Bands make in excess of $20,000 and up. At the Fixed Site Carwash fundraiser coupon scheme, the same groups make very little, it is akin to a Pizza Place scheduling a fundraiser and donating 20% of all the orders on a certain Tuesday night.

Our non-profit groups need money and kids need to learn that money does not come easy. Look, here is the deal, we either teach kids that money does not grow on trees, hard work ethic is paramount, working together in a common cause is the right thing to do and keep our kids involved in positive things NOW or we pay for rehabs, police, courts, jails and prisons LATER.

It is time that we used common sense when dealing with the environment rules and regulations in America and think about exactly what we are doing before we allow businesses to lobby rules that hurt the community. Sincerely, Lance.

“Lance Winslow” – Online ThinkTank forum board. If you have innovative thoughts and unique perspectives, come think with Lance. Lance is an online writer in retirement.

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Tags: ethics, business, corporate, training, car wash

Tags: Business, business, car wash, corporate, Ethics, Training
Posted in Business

Ethics Examples: Ethics About The Gossip Around Your Business

admin | Monday, August 3rd, 2009 | No Comments »

Gossip seems inevitable when a group of individuals get together whether it is over the water cooler or at lunch. The desire to be better than someone or to emphasize someone else’s fault appears to be intrinsic to many individuals. Yet that very gossip is potentially destroying your business and is a very real obstacle to creating a culture of high performance.

To stop gossip begins first by acknowledging the belief that gossip is not a bad thing. When people have a belief that people gossip and that they, management, have no control over gossip must be addressed. Even though many people believe that gossiping is not really harmful, bottom line it is a virus that can immobilize the best organizations.

Much has been written about the impact of words. Words can hurt some contend. Others believe that words are simply that just words with little to no impact. The issue about gossip is much more about focus than the extent of how much or how little the words can hurt someone.

When a company allows gossip, they (management and leadership) are providing an excuse for non-performance and this results in poor productivity. Gossiping is usually on company time and takes time away from truly productive activities.

Not being focused on individual productivity is one of the negative behaviors surrounding work ethics. Employees with high work ethics generally do not engage in gossiping because they do not have time. Their focus is getting their job done by being productive.

Research suggests that at any moment within the work day, 75% of the company’s employees are not engaged on the job. Between gossiping and not to mention paying video games or surfing the Internet, is it a wonder about poor productivity?

When people live their core values as well as the company’s core values, they are demonstrating a professional reputation including high work ethics. To create a culture of high performance begins with the company’s values statement that cascades down from the top to the bottom. Gossiping should not be tolerated at any level and that is not only a management decision, but a personal one as well.

Are you where you want to be? To find out where you are, then M.A.P. for Success, a FREE email course may help you begin to chart a course for business, professional or personal success. Click here for the answer.

Do you want more sales? Then register for FREE professional sales skills assessment here.

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Tags: ethics, business, corporate, professional, training

Tags: Business, business, corporate, Ethics, professional, Training
Posted in Business

Value and Ethics, In Ethics Theres Always Black or White

admin | Monday, August 3rd, 2009 | No Comments »

Do you remember that “get to know you game” Scruples? I believe it first appeared in the early 90′s or late 80′s. In case some of you don’t recall it, the game works this way. Four to eight friends pick six ‘Scruples question’ cards and six ‘response’ cards. A person can only answer three ways to the questions asked: Yes, No or Depends. The question cards ask a variety of questions dealing with morals and ethics (as if these are two completely different concepts). Questions like:

“The person in front of you in line accidentally drops a $100 bill. You pick it up. They have no idea they’ve dropped it and it appears they have several $100 bills in their billfold and you are certain nobody else saw the dropped money. Do you keep it or tell the person?”

The object of the game is to predict how a person will answer. If you chose a “YES” response card, for example, then you would direct the question to a participating player who you think will answer YES. If they answer as you predicted, you get to unload one of your response cards, a good thing because the first player out of response cards wins.

OK, so now that you know how to play Scruples, what did I learn? I learned that people, for the most part, don’t like to live in black and white. Seventy percent of the time people would say, DEPENDS. “It depended if I knew the person, if I knew they were a jerk I’d keep their money! If I didn’t know them I’d report it.”

It would concern me that people could justify why it was ok to do the wrong thing … STEAL! Everyone knows the right thing to do is to report the dropped bill, yet somehow the human mind can justify why, in some cases, it’s ok to keep it! It’s disenchanting to say the least. After all, if we had dropped the $100 bill I’m confident there would be no ‘depends’ involved.

I understand that there can be areas of grey in life, but I also believe that people who live with black and white perceptions of things are more grounded. Whether we agree or disagree with them, they appear confident and unruffled when questioned on their beliefs. I love those people. It takes guts to stand up and say, “”THIS IS WRONG!”" Business ethics tie right into today’s Wisdom.

In working with successful entrepreneurs, I’ve discovered there’s an authenticity that’s admirable. They say what they do and do what they say. Their convictions are carried outside the office to their everyday lives. Their convictions are their value system that is inherent in their organizations, and when an organization shares good values, consistency is created and when consistency is created brands come alive. Are you passionate about your convictions? Do you have the guts to step up and say, “That’s not right,” even if a deal benefits you? Remember, a good deal is made when both parties benefit equally in the end result.

Joe Kiedinger is Brander in Chief of Prophit Marketing, a unique and vision-driven marketing organization that helps small to medium-sized business succeed by adhereing to the Prophit Marketing System. The Prophit Marketing System is a process based approach that combines corporate culture with strategy and finally advertising. The emphasis starts with leadership and flows from there. Joe’s message has been heard by many through his unique Prophit Marketing Road Show, an entertaining informative presentation that leaves audiences with an action plan for success. Joe also authors Wisdom on Wednesday, a weekly email newlsetter which will enlighten and challenge you to get the most out of your marketing efforts. Visit this site to learn more about the Prophit Marketing system or click here to subscribe to Joe’s weekly email newsletter.

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Tags: moral, ethics, business, philosophy, values

Tags: Business, business, Ethics, moral, philosophy, values
Posted in Business

Ethics Examples, The Bad News is A Bad Publicity

admin | Monday, August 3rd, 2009 | No Comments »

During seventies and eighties the Indian handmade carpet industry had a sizzling pace of growth. Massive demand for carpets from western shores outpaced the supply because the huge demand led to shortage of weavers.

Resultant there was huge influx of labor from the neighboring states. To exploit the opportunity extensively, child labor too was brought in droves.

Thanks to a few activists, this horrifying reality came into light in the later part of the eighties.

The terrible news got wings and spread like wild fire which reached to countries of the west which were the chief consumers of this craft.

Carpet importers became wary and as a precautionary measure started asking for affirmation that the carpets being supplied are free from child labor.

But the damage has already been done.

The industry which was going at a fast clip saw sharp drop in its export simply because magic of media reached even to consumers who avoided buying handmade Indian carpets.

IKEA, a Sweden based multinational, which bought Indian rugs in great quantities, found itself in a tight spot.

At one point in time it was about to stop sourcing carpets from India but good sense prevailed and it decided to bring discipline into its Indian suppliers.

Thus I-Way (Ikea-Way) came into existence which required that its suppliers should follow the norms set in its I-Way – norms which required abide by not only tenets spelled in its I-Way but Indian labor law should also be adhered.

No doubt, besides Ikea, there appeared many non-profit organizations (NGOs) who are still working for the elimination and rehabilitation of child labor of this industry.

But the greatest catalyst of them all, I believe, was Ikea and its I-Way, which was very effective in making the general public aware of the abuse and making the Indian carpet dealers’ observant with the vulnerability to the trade from this immoral practice.

Many manufacturers even got themselves registered with organizations such ISO and other Social Compliance Audits

Undeniably these measures contributed considerably to fight the abuse of child labor from this industry but the problem is still prevalent not insignificantly.

Problem still exist simple because carpet industry is cottage industry and is spread deep into the unapproachable hinterlands.

In fact, I believe, that active involvement of the whole industry can prove effective to wipe the problem from its root.

The idea is that each manufacturer worth its salt must take up a social cause that is targeted for the welfare of deprived children.

At this end, we at AAFRIIINZ intend to adopt the village Nai Bazar – a village where we live-in – with the objective of taking its people in confidence.

This undertaking, we believe, becomes possible if our approach is value based – if we are able to make people aware with the values of life – that is caring, sharing and sensitive to social mores.

If we are sincere, it won’t be hard to make these simple folks to partner for this common cause.

May be we prove ourselves an example to be followed by others.

And, of course we would like that our audience be a part of this problem-solution process to and send their suggestions if they feel like so.

We already have a dormant blog which we intend to make lively once we are able to start turning our mission into reality.

Naseem Ansari
Author and Publisher
Visit this site

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Tags: business, ethics, publicity, advertising, pr

Tags: advertising, Business, business, Ethics, PR, publicity
Posted in Business

Ethics Practices: How to Practice Business Etiquette in Japan

admin | Monday, August 3rd, 2009 | No Comments »

The etiquette system in Japan is perhaps one of the world’s elaborate. It involves every aspect of one’s life, with its strict codes of behavior governing daily etiquette and manners. Although the Japanese mostly adhere to these codes, it is not expected that people visiting Japan be familiar with them and would not be reprimanded. However, making an effort to be polite and to show at least some understanding of local customs can make life in Japan a bit easier.

Hierarchy and social standings – Japanese etiquette is based on a social ranking. For example, “me-ue-no-hito” (or “person whose eye is above”) are those of higher social standing such as a top ranking corporate executive, government official, or teacher. Meanwhile, “me-shita-no-hito” (or “person whose eye is below”) are those of lower social standing relative to the other person such as a corporate staffer, a government employee, or a student. Older people have higher social standing than younger people, and that the emperor and his royal family are considered “me-ue-no-hito” by all. This hierarchy is evident in speaking, such as the polite speech (keigo), regular speech, and casual speech, as well as male speech and female speech.

The “Giri” – The “giri” refers to one’s innate sense of duty, obligation, morality and the absolute need to return a favor. Everyone in Japan is bound by the giri, like a person’s bond towards his parents or towards his teachers and benefactors. It is also expressed by meeting one’s obligations and responsibilities as best as possible. Meeting the demands of giri is the same as defending one’s personal honor even under the most adverse circumstances, which includes taking suicide (for some Japanese).

Bowing – The practice of bowing is basic to Japanese etiquette. It is the way Japanese people greet each other, say farewell, express thanks, and even apologize. The Japanese can be particularly conscious of his or her personal space, which is why bowing establishes a comfortable and respectful distance between two people. Although modern Japanese have become used to the Western “handshake” as a form of greeting towards foreigners, they are very much appreciative when a westerner shows respect by bowing when meeting. The degree of bowing is determined by social status, bow deeper towards a person of higher authority. Typically, a bow is done at about 15 degrees of bending your body towards the front; the longer the bow is held the more feeling it evokes. When bowing as an apology, it must be as low as 90 degrees.

On the street – It is very common to see packs of tissues being given out on the street for free. Rule of thumb is that you should take one, as using a handkerchief for blowing one’s nose is a definite no-no. You may also notice some people wearing face masks while walking, especially during spring. Do not worry about an unannounced epidemic. It is just that they are protecting themselves against pollen inhalation. Meanwhile, eating on the street is considered impolite, even if you see people doing it these days. Spitting and urinating in public (mainly by middle-aged or drunk men) may seem obnoxious, but these do not necessarily raise eyebrows in Japan.

Basic table manners – A typical Japanese meal involves many different foods and sauces presented in little dishes. It is considered polite to pick up these small dishes and bring them close to your mouth, especially when eating soup and rice. The soup bowl (usually on you right side) is picked up and the broth is directly sipped from the bowl. Chopsticks are used to pick-up tofu, seaweed, vegetables, and other food items in the soup. The rice bowl (usually on your left side) is also picked up and brought near the mouth, using the closed chopsticks as a shovel. When dipping sauces are used, chopsticks are used to pick up the food, dip it into the sauce, and then you place it on the rice before eating it.

Basic restaurant manners – Upon entering a Japanese restaurant, bars, or inns, guests are given a wet face or hand towel called “oshibori,” which is used to freshen-up the face and hands before eating. After using, it is taken away by the hostess. There are no napkins at restaurants in Japan; that is why most Japanese carry handkerchiefs that they use during meals and place it on their laps. If you are having difficulty with using chopsticks, asking for a knife and fork is all right (especially if the restaurant serves Western food). Toothpicks are used in restaurants after eating, and it is all right to pick one’s teeth after a meal as long as it is done discreetly.

Slurping – Slurping is a double-edge sword. It is considered impolite, but if you don’t do it the chef would be insulted. Consider slurping when eating “ramen” (noodle soup), “donburi” (big bowls of rice topped with meat or vegetables), and on “miso” soup.

Saying grace – Before eating, it is important to say “itadakimasu,” which literally means “I shall partake” and serves as a kind of pre-meal grace. You could practice it by quickly saying “eat a duck he must.” Once the dinner is over, remember to say “gochisosama deshita” to show your appreciation for the meal.

Drinking – The Japanese may be quiet and reserved, but not when they are drunk. Drinking with fellow students or coworkers is almost a ritual in Japan, and considered the best way to break the ice as well as solidify relationships. However, the Japanese can get pretty rowdy when drunk, but all is forgiven and forgotten the next day. It is polite to pour other people’s drinks and then hold your own glass while your host or friend fills it. Upon toasting, remember to shout “Kampai,” which literally means “dry glass.” If you are invited out, it is common for your host to pay the bill.

Gift giving – There are many considerations in buying a gift for a Japanese person. In Japan, gift giving etiquette specifies when, to whom, under what circumstances, and what type of gift is appropriate to give. Also you should also take note how much the gift costs and how the gift should be wrapped. Traditionally, the Japanese do not celebrate birthdays or Christmas. Instead, give gifts to people you feel indebted to (like a business owner towards his customers, or a patient towards his doctor) during June’s Obon Festival (in which the gifts are called “oseibo”) and in December before the year ends (in which the gifts are called “ochugen”), not to mention during special occasions like weddings, gradutations among others. When presenting or receiving gifts, it is polite to hold the gift with two hands and bow respectfully at the exchange.

The “Omiage” – Another highly ritualized practice of gift giving is called the “omiage.” This is done by thanking someone for an invitation, paying someone a visit, and before and after taking a long trip. For instance, when visiting a friend or acquaintance in Japan, you should bring food items like a baked cake, rice crackers, or a beautifully-wrapped fresh fruit. Meanwhile, when visiting the office of a client, potential business associate, or government official, the omiage might be in a form of tea cups or laquerware and would be more expensive.

Visiting someone’s home – If you have been invited to someone’s house, remember to bring the omiage. Upon visiting, say to the house owner “Tsumaranai mono desu ga,” which is similar to “This is just a little something for you.” Before entering, take off your shoes by the “genkan” or hallway and put on the slippers provided by the host. If you have to use the toilet, you would have to change slippers again. Upon leaving, the host would usually say “Kondo asobi ni kite kudasai” or “Please come around my place sometime,” but this is only said just out of politeness. Visiting the house unannounced could be embarrassing to both of you.

Business cards – In business meetings, it is customary to exchange “meishi” or business cards but in Japan there is a certain manner of giving and receiving it. Business cards are given and received using both hands and each person bows at the exchange. Take note to present your business card written-side up and facing the person receiving it so that he doesn’t have to turn the card around and read it. After receiving a business card, you should read (or look as though you are reading) the card and make comments about the company or the address (it is some sort of “breaking the ice”). In keeping the card, it should be handled with respect and place in a special “business card holder” and not in your pocket or purse. When meeting new people in a conference or dinner setting, you should place your business cards in front of them on the table so that they can easily refer you by name.

Bathing – Communal bathing in Japan dates back for centuries and visiting one of its thousands of “onsen” (hot springs) or “sento” (public bath houses) can be a highlight of your trip. Like in any bathroom, you should wash yourself outside the bath before getting into the hot water and soak. You would notice that people usually scrub each other’s backs. Remember to bring your own toiletries and put your shoes and clothes in designated lockers. Bath houses are always separated by sex, but these days there are a few mixed bathing places that you could try.

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Tags: business, ethics, code, society, article

Tags: article, Business, business, code, Ethics, society
Posted in Business

Owning Your Identity With Ethics responsibility – Why It’s Important to Stand on Your Own

admin | Monday, August 3rd, 2009 | No Comments »

Being in business over the past three years for myself has been one of the biggest learning lessons I have ever had. I’ve discovered that this experience teaches you more about who you are and what type of people are in this world than any other life experience could teach. Over the past three years, I have had both good and bad experiences with people (more good of course!) and it never ceases to amaze me… some people just don’t know how to have, and cherish, an identity of their own.

Being a virtual assistant, I encounter a lot of these identity issues. There are virtual assistants in business who are not interested in growing partnerships and relationships. A lot of them just don’t know the best way to grow an identity of their own and separate themselves from the crowd. This is one of the reasons I started The VA Coach – I want to coach people not only to launch a successful virtual assistance business but also how to find their inner identity and run their businesses morally and ethically.

I have found that when someone in business does not have an identity, a strong base to stand on, they then break some of the most basic ethical codes. They take business from the people they know and work with, they copy what someone else is doing in their business, they speak unprofessionally about their colleagues and they go to great lengths to stand out of integrity. These people aren’t necessarily doing this out of maliciousness, I truly believe it’s because they haven’t figured out their own magic formula for success yet.

When you are a confident business person who is very sure of your identity, you tend to get clear and focused on what it is you want and then you go after that – in a very true and positive manner. You form friendships, relationships and bonds with people who have similar goals in mind and you form mutually beneficial partnerships. You are then able to bring things to your clients and your colleagues that you weren’t able to before. You start thinking of others before you think of yourself.

When you aren’t a confident business person and perhaps you may be a bit envious of someone else’s success, you can then find yourself acting in a way that isn’t true to who you are – isn’t true to your identity. When this happens, you aren’t able to feel good about yourself inside and therefore, that projects onto your business and how you interact with your clients and colleagues.

The best way to find out who you are and locate your identity is to start a gratitude journal. I have one and I write in it each day. Instead of focusing on the negative things that may come in and out of my business, I focus on the positive and I then generate more positive feelings for both myself and my clients. By looking at what you are grateful for, you’ll start to feel good about who you are which will then translate into you making others feel good.

Always remember, who you are today is a reflection of your past attitudes and behaviors. You can decide today, right now, to make a change and stand on your own Be true to yourself and success and the things you want in life will come easily to you.

– About the Author –

Erin Blaskie is the owner of Business Services, ETC (see the website). BSETC is a virtual assistance company that gives freedom to small business owners, coaches and speakers by managing the BS, etc.

– For More Information –

Erin has a blog located on the main page of her website in which she provides advice on small businesses and running a virtual assistance company. She has recently started a free bi-weekly telecall for virtual assistants where they can come together with other VAs and get support. You can find out more on this website .

– Copyright Information –

All rights reserved. This publication or any part thereof may not be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying, recording, storage in an information retrieval system or otherwise, unless this notification of copyright is retained.

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Tags: ethics, responsibility, legal issues, social , business

Tags: Business, business, Ethics, legal issues, responsibility, social
Posted in Business

Ethics Class and The Search for A Customer

admin | Monday, August 3rd, 2009 | No Comments »

I would like to tell you a short story about a conversation that I had with a man I met in the lobby of a hotel. We were both attending a food exposition and had some time to kill before our taxis came to take us to the exhibition hall.

The conversation started when the Dutch gentleman asked if the seat at my table was taken. I told him that it was vacant and he quietly sat opposite me. I asked him if he was staying at the hotel for the food fare. He answered that he was. He asked me what my line of business was and I told him that I operated a large catering firm. I asked him the same question. He told me that he had a chain of high street butchers shops in Holand.

Interested, I asked him how many workers he had in his business. He answered that there were around one hundred and fifty people working for the him. I continued by asking him if business was good to which he replied, “it is now”. “I made some changes and now we are all very happy”, he continued.

Puzzled by the reply I asked him what me meant when he said “we” to which he replied, “”the workers and myself”. I must still have looked puzzled because he added “let me explain”.

He continued, “one day I met an old man who looked to be very wise. After talking to him about this and that I told him that I was not happy with my business because I was not making much money and I had to fight to get customers through the doors of my shops despite much advertising in local papers. I tried everything. All types of advertising campaigns, schemes, incentives, you name it I did it. I was very quickly getting very mentally drained. The man asked me just one question. He asked me if my workers were happy working for me. I knew that they were not. I paid minimum wage and gave very few holidays and sick leave. In fact my workers always looked gloomy and sad. But I didn’t care. I told the man that they were not happy. He said “do you realize that your workers are your most vital asset. Nothing can move in this world unless people make it move. Besides, if your workers are happy they will sing your praises to everybody they know and bring them to your shop”.

“Suddenly I saw the error of my ways”, continued the Dutchman. “I realized that I had turned so many potential ambassadors into slaves. I realized that not only could they advertise for me but so could all the people who got a recommendation from them. In addition I also realized that my produce was not always the best quality. I had been trying to reduce losses by selling meat that was about to go off. I decided there and them to stop all my advertising accounts and to re think the pay structure and social conditions for all my workers. In addition I decided to sell only the finest and freshest produce at good prices.”

“When I told my workers about what I had decided they were so emotional that many of them burst into tears. So did I. I asked their forgiveness and told them that we were opening a new page. The next day there was a real buzz in the shop. Everybody was smiling. Customers smiled at me and told me that I was a good man. I felt better than I had for many years. I had no need to worry about the produce either because none of it stayed in the shops long enough to go off, it just seemed to fly out of the doors. From then on I have never looked back. I have added many new products to my range and the customers love them. In fact I am here to buy more new equipment so that the worker’s job will be easier.”

“What a wonderful story” I said. “And it all came from a few words with that wise old man, wonderful, wonderful,” I said

Just then the taxis arrived. I never saw the Dutch man again but his words will remain with me forever. Ethics does pay.

Hi, I’m Andy Routledge, writer, photographer, coach and culinary expert. I would like to invite you to look at one of my many web pages here and see how you can get your own web pages up and running absolutely free and with no previous knowledge of web page building necessary. Your page will be ready in minutes, it’s so easy my kids do it. Don’t miss this opportunity. Write about whatever you want and use it for whatever purpose you like. See also this site.

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Tags: ethics, business, corporate, professional, training

Tags: Business, business, corporate, Ethics, professional, Training
Posted in Business

Morals VS Ethics – According to the Thinkers

admin | Monday, August 3rd, 2009 | No Comments »

For many years I had always said that I am not a moral person, however, I am an ethical person. But when I would say, “I am not a moral person,” I would wait to see the person’s reaction to my saying that before I added the “however, I am an ethical person.”

Normally the person would wrinkle their brow and get this confused look on their face, and then I would commence to explain my thoughts on the difference between “morals vs. ethics.”
The reason I have chosen not to rule my life based on “morals”" is that I think there is an extreme difference between morals and ethics. Before you say, “This is a semantics issue,” let me explain.
I really am not playing “the meaning of words game” here. In my mind I clearly see a big difference between making your decision based on “”morals”" and making your decisions of life based on your personal ethics. The dictionary has this to offer:

Ethics: choosing principles of conduct as a guiding philosophy.

Morals: conforming to a standard of right behavior.

Here is where I see the difference. Morals, to be sure, are rules and standards that we are told we must “conform” to when deciding what is “”right”" behavior. In other words, morals are dictated to us by either society or religion.

We are not free to think and choose. You either accept or you don’t! We are taught by society and religion that you “shall not lie” or you should “give to the poor” or you must “love others as you would have others love you” or you must do something because it is “your moral obligation.” The key issue with “morals” is that you are expected to “conform to a standard of right behavior” and not question that “conforming” or you are not a “moral” person. But again, where do these “morals” come from to which we are expected to “conform”? Yep, from society and/or religion, but not from YOU, and that’s what bothers me.

Ethics, on the other hand, are “principles of conduct” that YOU CHOOSE to govern your life as a guiding philosophy that YOU have chosen for your life. Again, call it semantics if you want, but I see a big difference between “conforming” and “choosing.” With MORALS the “thinking has been done;” with ETHICS there’s a freedom to “”think and choose”" your personal philosophy for guiding the conduct of your life. I like to watch movies about the “”mafia”" or TV shows like the “Sopranos.” The people on these shows are extremely devoted people to their families and religions, but they have somehow “morally justified” their actions of killing, stealing, and lying.

How is it that these extremely devoted family men and supposedly devoted members of the Catholic religion think that what they are doing is moral is a mystery to me. Yet they wear their “crosses,” cross themselves, love their kids, and dedicate themselves to the “family” while killing people who get in the way. Now that’s an interesting morality. But morals don’t stop there. Think of all the hundreds of cultures who have totally different ideas of morality. Some cultures think it is perfectly fine to have as many wives as they want; some think only one wife is moral in the eyes of God.

Some cultures think that it is fine to steal if you need food; other cultures think that stealing is stealing and is never morally justified. Some cultures think that “an eye for an eye and a tooth for a tooth” judgment is fine; other cultures think that this type of moral thinking is barbaric.
When you leave MORAL THINKING to society and religion, there is no such thing as “absolute morality.” So, is there any such thing as a 100% MORAL PERSON? I think not, at least based on the criteria, culture, society, and religion telling us what our morals should be.

ETHICS are a totally another matter. With ethics, you are free to choose your personal philosophy of conduct to guide your life. You are not dependent on the judgment of society or religion “”based in fear”" when making your ethical decisions.

For example, I believe in telling the truth not because God may curse me, but because it is the right and best thing to do based on my personal ethics. I believe in being 100% faithful to my wife, not because adultery is a sin, but because being true to your wife is the smart and right thing to do.

It is a better and happier way to live, again not because God will send me to hell if I commit adultery, but because it is the right and best way to live my life based on my ethical way of seeing things. I believe in keeping the laws of the land, however, I am not living my life based on the rules of society and religion, but solely based on a pragmatic and ethical way of living.
I don’t refrain from stealing because I’m afraid I might go to jail. I don’t steal because I have decided not to steal based on my ethics. I don’t have to be commanded to give to the poor. I concern myself with giving to and helping the poor based on my ethics.I have the freedom to choose and if I am smart, I will choose personal ethics that will enrich my life and the lives of others. As with all other freedoms, there is always the risk that I will make ethical decisions that could cause me to drift over to the “dark side.”

That’s the problem with the freedom to choose or free agency. Anytime we allow people the freedom to choose, we also give them the freedom to make bad choices. If you want to make bad ethical decisions that will make you, and perhaps others, unhappy, then you can. However, if you want to make good ethical decision that will make you and others happier, you have the freedom to make those ethical decisions too. I choose personal ethics to govern my life that make me happier, while I strive to enrich the lives of others. It’s the ethical thing to do based on my personal ethics. You don’t have to tell me not to lie, not to steal, not to kill, not to commit adultery, etc. I have already made my ethical decisions to NOT do those things.

You don’t have to tell me to give to the poor, love my neighbor and my enemies, use my free agency for good, etc. I have already made these personal ethical decisions. I choose my principles of personal conduct because I have thought about them. My ethics are my ethics, and yet interestingly enough, they almost always agree with society and religion. The only difference is I made these decisions.

My personal thinking determines my ethics. I made these ethical choices. Not because I was told by society or religion to think a certain way but because I thought it was the best way to live a complete and fulfilled life of happiness. Freedom to think is a great concept. We ought to use this freedom more often. Think about it.

Larry John is the international author of Think Rich to Get Rich, a detailed outlining of the 4 pillars of wealth, and Larryisms, an introduction to pragmatic thinking. He owns a successful advertising agency and enjoys his many entrepreneurial plots and adventures including: real estate, sales and marketing, public relations, publishing, radio broadcasting (click here), and many more. He is also the founder of The Pragmatic Thinker found here.

His first book has been reprinted in several different languages and the exposure continues to grow. His second book is released in October of 2007 and available here. It is also available through Baker & Taylor. Larry enjoys applying pragmatic principles of thinking to his business and his personal life and finds that through a greater understanding, a higher level of success and happiness is achieved.

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Tags: moral, ethics, business, philosophy, values

Tags: Business, business, Ethics, moral, philosophy, values
Posted in Business

Sales Ethics: Relationship Selling

admin | Monday, August 3rd, 2009 | No Comments »

Do you walk your talk as a professional sales person? Are your personal and professional ethics consistently demonstrated 24/7? Do you have a credible reputation within your sales territory?

If you believe that your reputation is impeccable, then what behaviors are you demonstrating to those within your marketplace? For example, do you respond to every phone call or email promptly?

Much of relationship selling is truly dependent upon the business ethics within the referral generating process. People in business who know other people in business make referrals each and every day. Businesses such as Business Networking International (BNI), Leads or LeTip have actually evolved in helping to increase referrals. However, without a strong reputation within your business community, all the referrals in the world will not increase sales and help you become successful.

Locally, I belong to an informal networking group that has generated over $2,000,000 in sales during the last two years. One of the greatest challenges is making referrals and then having that referred party not respond to the referral. Not responding is a negative behavior that damages the reputation of the referred party as well as the referring party. I am asked to make referrals, but if the referring party does not respond, this creates an incredibly difficult situation.

Reputation is also visible in how you deal with your perceived competition. For me, my competition is myself and dollars, but for many others the competition is that other person or business that is doing something similar.

I believe that speaking ill of the competition is not only unprofessional, bad business ethics, but is also very damaging to my own personal reputation. As my Swedish grandmother once told me: If you cannot say anything nice, just don’t say anything at all.

Gossiping is another negative reputation behavior. When you actively refuse to gossip, you demonstrate your high work ethics and reputation for being authentic. Living your personal core values as a professional sales person is critical.

If you are engaged in relationship selling, then look to maintaining and increasing your professional reputation, your business ethics and personal ethics, with your target market. Remember, people buy from people they trust and an exceptional reputation makes it much easier for people to buy from you.

Do you want more sales? Then register for FREE professional sales skills assessment, click here.

Are you where you want to be? To find out where you are, then M.A.P. for Success, a FREE email course may help you begin to chart a course of business, professional or personal success. Visit this site.

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Tags: business, ethics, corporate, code, managing

Tags: Business, business, code, corporate, Ethics, managing
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Ethics Training Programs: Don’t Give Promises, Just Show It

admin | Monday, August 3rd, 2009 | No Comments »

The Presidential campaigns have begun, and with them a host of shows, ads and debates. I don’t pay much attentions to ads, mostly because they’re paid for by those supporting said candidate. The ads are, of course, biased. I am a “researcher” and I prefer to find actual FACTS on the candidates. What have they done already? Have they lived up to the promises they made when they ran for previous (or current) office? Did they do their job, representing the people in their respective districts? These are the things that count to me. In other words, the proof is in the pudding. Don’t make promises. SHOW me what you’ve done and what you hope to do.

The biggest peeve I have is bashing. Candidates who feel they have to bash their opponents to get my vote are NOT going to get this vote. If that’s all you’ve got, forget it. I loathe the practice in politics as much as I do in business. When I was in sales, I NEVER, EVER put down a competitor. I believe that people are smart enough to see truth and anyone who has to belittle another competitor must have something to hide. That’s just my take. I made every sale I ever made WITHOUT ever mentioning a competitor. And, when asked to give an opinion on the matter, I would always tell folks that comparison shopping was THEIR job. I can share the differences, but I will NOT put them down. Besides, what most salespeople fail to realize is that by belittling their competition, they’re also risking belittling their prospect. Why? Because if I’m shopping, say, for a car, and I’m doing my research and I’m test driving, etc., let’s say I narrow it down to Toyota and Honda. Now, I go to Honda and the salesman says “Oh, you don’t want a Toyota. They aren’t nearly as good as a Honda. They have problems with….blahblahblah. They’re actually junk.” Okay. NOW the knucklehead has basically just insinuated that I’m stupid because I’m even considering a Toyota. NOT a good thing to do. Again, whenever I am met with such people, I take myself and my business elsewhere.

Now, the reason I am on this little rampage is because it’s come to my attention that there are folks out there who are doing the same thing with the company I distribute for. I have heard and seen some of the crap online about this company and done a very thorough investigation into these accusations. And here is what I’ve found:

WITHOUT FAIL, every single person who’s bashed this company (which will remain anonymous in this article, for my own integrity) was, at one time or other, considering the opportunity. And, for whatever their reasons (I know what they are, but again, will NOT go there), they chose to go with some other company. Now they use these same tactics to advertise their new business, using slander as their tool. I don’t get it. I don’t get why people need to do this. I think it’s both despicable and unethical. Am I a bit indignant about this? You bet I am. Because it seems to me that the level of integrity practiced in business (I don’t care WHAT kind of business) is fast diminishing and we are being bombarded with this mentality to the point of madness. It’s just plain CRAZY!

It seems to me that we need more integrity in our business dealings. We need to stop buying the slander and support ethical business practices. We need to look beneath the presentations and see the root of such claims. The sooner we ALL do this, the sooner we’ll eliminate the people who do this and their businesses along with them. Why should anyone support a business that uses negativity for their own gain? What happened to offering a service, or product or opportunity based on the NEEDS of the prospect, as opposed to personal gain? Someone once said, “”When you give people what they want, you will have what you want.”" I think that’s a pretty awesome perspective to take when doing business. And it is from this mindset that I do business. I have what I consider to be a very wonderful opportunity. But just because it’s wonderful for ME, doesn’t necessarily mean it’s wonderful for YOU. But I choose to let YOU decide, without slander, without opinion, without pressure. Because after all is said and done, you’re the one who has to live with your choices and who the hell am I to tell you what’s right for you?

It is my sincerest hope that you will do whatever you do with integrity, with passion and with honesty. These are the tools that are best practiced, all for the greater good. Of course, these are MY opinions and, as they say, everyone has one (or zillions!). Wishing you great success and a good night’s sleep!

Camille Strate is an author, critter-keeper and entrepeneur who has spent her life in search of the perfect pasture. She is a staunch believer in the “Pay It Forward” philosophy, and her business is a reflection of this belief. Marketing Personal Development products is one of her passions; she loves seeing other people empower themselves and find their true paths. Her latest book, “Whispers” will be released sometime in Spring of 2008. Visit this site to read more about this topic or visit my blog here.

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Tags: business, ethics, corporate, code, managing

Tags: Business, business, code, corporate, Ethics, managing
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Ethics in Workplace: Co-Workers Are People Too

admin | Monday, August 3rd, 2009 | No Comments »

When I was building the new website for my speaking services, I wanted some references and quotes from people who knew me. I wrote to one of my previous managers and asked him to write me a short paragraph or two for my site. This is part of what he wrote:

“He realized that work is not just a place to do a job, but it is also a place where a group of people are more or less forced to spend a lot of time together. He did everything he could to make the job more fun and if possible, to bring a smile to anyone he encountered during the course of the day. He always understood that clients and coworkers are first of all people with the same problems and needs that everyone else has.”

From that statement, I have taken my title for this article, “”Coworkers Are People Too!”".

I have always felt very strongly about the way people treat other people. In fact, I believe that the vast majority of problems in our work places today are because people have the greatest lack of respect and concern for other people.

You may question that statement; “”How could just the way people treat their coworkers cause the majority of problems for a company?”" Well, when employees treat others with disrespect, with anger, and act as weasels, they make the working environment harsh and uncomfortable. When workers feel uncomfortable and upset with others, they end up hating their jobs. What happens when people hate their jobs? There are several results that can be directly attributed to this:

• Good workers will be more apt to leave and look for employment with other companies where the working environment is better.

• Employees who have bad attitudes will be rude to clients and customers.\

• They will feel less willing to cooperate with other employees, causing disruption of work.

• Bad attitudes spread. One rotten apple soon spoils the entire bunch.

So, does this mean we’re just supposed to sit there with a smile on our face and let people walk all over us while we say; “”Have a nice day!”"? No, that’s not at all what it means. We can be firm in our opinions, do our best job possible, say “”no”" when necessary, and still be nice and friendly about it.

The story is told that Jefferson Davis once asked General Lee for his opinion about a certain confederate officer who was under him. General Lee gave nothing but glowing reports about that officer’s actions and work. Later, one of General Lee’s assistants expressed his surprise at the General’s comments. “”That officer says nothing but bad things about you!”" said the assistant. General Lee replied; “”President Davis wanted to know my opinion of that officer’s abilities, not that officer’s opinion of me!”"

That is the hardest part about treating others kindly and with respect. There are always those who are such lousy workers, who lie, cheat, and steal their way through the company, that they don’t deserve to be treated kindly. But life isn’t really about getting what you deserve. Life is what YOU make it.

Let’s look at this from a hypothetical perspective here. Suppose a coworker says something bad about you, or “”steals the show”" on a project you worked hard on. Our first tendency is to get mad and think we have to get even. So, when our big moment comes along, we take our chance and retaliate for what they did to us. Then, they are mad at us, and are looking for a way to get us back for our retaliation.

Then, suppose we’re meeting with some managers and one of them mentions an open position, and says that he is thinking of offering it to that person. We know that person would be great in that position, but we’re mad at them, so we offer some excuse why they shouldn’t get the position. The manager offers the position to a person less qualified, and they take it.

A major client calls with a problem, and the person less qualified isn’t able to handle the pressure, and they make the client mad about something, and the client takes their business elsewhere. Several thousand dollars are lost, just because we were mad at another coworker.

While as I stated, that was just an illustration, it is not at all unthinkable or impossible. And as long as there are people, there will be those who act with disrespect and rudeness to others. However, if we would just stop and think for a moment before we act in those ways, we’d save ourselves and our companies a lot of unnecessary trouble.

In today’s society treating others with kindness doesn’t come with any regularity. People are so wrapped up in their own little worlds, they don’t have the time or the care for others. It is really a sad situation for our corporations and places of employment to be in. We spend 8 or more hours a day, 5 days a week with these people. If there was just an atmosphere of kindness and respect in that office or workplace, what a difference it would make in people’s lives.

I don’t really think many people stop and think about the results of their actions and the way they treat other people. Like so much in today’s world, we are focused on “”instant”" action. All we care about is what is right now, not thinking about how that instant action may affect other reactions down the road.

And then, there are thousands who have never considered putting others first in their work or in any part of their lives for that matter. They don’t realize the value and importance of such a way of living. Sure, it doesn’t come naturally at all. We are pretty much programmed to put ourselves first. Our focus is mainly on I, ME, MINE. What a vast difference it would make in our companies and work environments if we started putting others first, and we stopped for a second to think before we say something or act a certain way.

One important thing to remember is what has been called “the Golden Rule” – Do unto others as you would have them do unto you. That applies to all of us whether we are a janitor, a secretary, a manager, or a CEO, the way we treat others will affect not only our own lives, but the lives of many people. It kind of has a “trickle-down” effect. If we ruin someone’s day, they will be more apt to ruin someone else’s day. If we brighten someone’s day, it will have the same effect. So, remember, attitude is everything, and treat others with kindness and respect.

In his 35 years with the United Nations system, Kofi Annan has come to be known as an evenhanded man with an ability to see parts and the whole at the same time. It is this quality that makes him one of the more popular executives in the United Nations. He recalls an unforgettable lesson learned in Ghana at age seventeen: One day our headmaster walked into the classroom and put up a broad sheet of paper with a small dot in one corner. “Boys,” he asked, “what do you see?” All of us shouted in unison, “A black dot!” Then he said, “So not a single one of you saw the large white sheet of paper? Don’t go through life with that attitude.”

So, stop looking at the negatives in everything, and start focusing on the positives. Thank your fellow employees when they help you., buy lunch or something for someone who does a good job, show some courtesy and respect, and go out of your way to be kind. Remember – coworkers are people too

Joshua Goodling is a terminal cancer survivor, author, speaker, and the founder of this site.

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Tags: Business, business, Ethics, leadership, Training, workplace
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Ethical Value: The Significance of Valueship

admin | Monday, August 3rd, 2009 | No Comments »

Recently as I was clearing out a closet I found my twenty-plus year old tattered and worn copy of In Search of Excellence by Tom Peters and Robert Waterman, Jr. I was struck by the following:

“Let us suppose that we were asked for one all purpose bit of advice for management, one truth that we were able to distill from the excellent company’s research. We might be tempted to reply, “”Figure out your value system.”" Decide what your company stands for. Clarify the value system and breathing life into it are the greatest contributions a leader could make.”

I thought to myself how often since the book was first published in 1982 have we read of corporate leaders, government officials, athletes and role models being accused and often convicted of some type of wrong doing. And I asked myself, “Didn’t these people have any values?”

Television, movies, music and other forms of popular culture are filled with questionable values, violence and greed. Implicit in this is a subtle approval of behavior. By being apathetic in our words and actions we set a lack of standards for our children, co-workers, employees and the next generation. We can find the need for it in every business or not-for-profit organization, every profession and industry, and in our local, state and national governments. The important decisions we make, and actions we take should be influenced by values.

The concept of Valueship is not new. Harvard professors James L. Heskett and Leonard A. Schlesinger studied the relationship between leadership, behavior and organizational performance. They found that leaders of the best performing companies defined their jobs as:

• “Identifying and constantly communicating commonly held values,

• shaping such value to enhance performance,

• ensuring the capability of people around them, and living the commonly held values.”

Valueship focuses on balancing the need of the individual with the needs of the organization by aligning the

The classic example of a value driven business is Johnson and Johnson and its decision to nationally recall all Tylenol capsules when several deaths were attributed to its use in the Chicago area. The decision cost Johnson and Johnson millions of dollars, and ultimately was the result of product tampering. Yet the leadership of this company felt their first responsibility was to “”the doctors, nurses and patients, mothers and fathers and all others who use our products and services.”" Having a clear understanding of their values made the decisively obvious.

We create values in an organization by focusing on leading people to do the right thing as well as doing things right. People will generally be motivated to do good, if not exceptional work when they feel apart of an organization and see their leaders living these values.

By identifying core values we can begin a path to value-based leadership. Core values are the basic principles which we choose to guide our actions. They define beliefs, standards and acceptable behaviors. If properly communicated throughout all levels of the organization, they govern and guide the actions and decision of the individuals and the organization.

Decisions, priorities and actions are framed by core values. Examples include:

• We believe our employees are the key to our success.

• Never violate the public’s trust.

• We will treat our customers as guest in our homes.

• Our integrity has no room for error.

• We pledge to create an environment for our employees that foster respect, fairness opportunities for professional and personal growth.

Many people give little if any thought to identifying values that will guide their personal behavior. And, probably few organizations have done so. Instead they conveniently accept the values of others or let the moment determine values. In most every case where values are not clearly defined, good decisions are more difficult to make. Without understood and accepted values, people are easily swayed and decisions are subject to compromise and frequent change.

Successful leaders use a set of core values to make important decisions. They do the right thing for the right reasons. Personal values may differ within an organization. A strong leader will guide his or her team to focus on common good values the will create a desire for teamwork and cooperation, without invalidating those personal differences.

The key to Valueship is crystallizing the values that establish the guidelines for behavior. It is up to us as executives and leaders to drive these values throughout the organization. When you engage in actions that conflict with these values, you sacrifice your credibility. I’m dusting off my copy and re-reading In Search of Excellence. I trust it contains some very worthwhile thoughts that over the years we have learned and some we have ignored.

Tom Schweizer is President of Best Practices Associates. His execution of results-oriented, innovative approaches empowers clients to tap into their hidden potential and achieve outcomes once thought out of reach. Tom has had careers in both the business and not-for-profit sectors. As a coach he specializes in helping organizations improve results and build capacity.

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Tags: business, ethics, values, business, moral

Tags: Business, business, Ethics, moral, values
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Unethical Contracts: Corporate Nation and Crude Capitalism

admin | Monday, August 3rd, 2009 | No Comments »

Blockbuster Online decided to alter and modify my existing movie rental contract, which initially allowed me unlimited rentals and exchanges at the store for a fixed price. On October 17, when I walked into the store to exchange a video the store rep told me I had met my limit for monthly exchanges and would have to pay over $2.00 per movie on any additional exchanges. The manager came out and agreed it was bogus and fraudulent, but said he couldn’t change it.

Upon looking at Blockbuster Online they have since phased out unlimited rentals altogether on their website, but such was in operation when I was sold the contract by the Blockbuster representative.

I phoned the competition at Netflix who told me they only lowered their prices, unlike Blockbuster who has since significantly raised their prices. The idea according to my research is for Blockbuster to put the competition out of business for a short while by their online services, than alter their contracts after the competition has been eliminated – kind of like an anti-trust price gouging operation.

The Netflix website contract for similar services, which verbally the rep on the phone said there would not be any price increases……says otherwise. Read the fine print online and you will see a contractual stipulation stating “changes to terms of use.”

Changes to Terms of Use
Netflix, Inc., reserves the right, from time to time, with or without notice to you, to change these Terms of Use in our sole and absolute discretion. The most current version of these Terms of Use can be reviewed by clicking on the “”Terms of Use”" located at the bottom of the pages of the Netflix Web site. The most current version of the Terms of Use will supersede all previous versions. Your use of the Netflix Web site or continued use of our service after changes are made means that you agree to be bound by such changes.

This is the new corporation nation which cares not for consumers but financially raping and taking advantage of us. I say let’s protest!

Write your Better Business Bureau and Congress representatives and cite these unethical billing practices and procedures. What we tolerate will dominate. Close the floodgates before capitalism overtakes we the people and honesty and integrity entirely leaves the marketplace.

Email Paul with your complaint and name.

Paul Davis is a highly sought after professional speaker, life purpose coach, worldwide minister, and change master.

Paul is the author of several books including United States of Arrogance, Breakthrough for a Broken Heart; Adultery: 101 Reasons Not to Cheat; Are You Ready for True Love; Stop Lusting & Start Living; Waves of God; Supernatural Fire; Poems that Propel the Planet; and God vs. Religion.

Paul’s compassion for people & passion to travel has taken him to over 50 countries of the world where he has had a tremendous impact. Paul’s organization Dream-Maker Ministries builds dreams, breaks limitations & revives nations.

As a passionate and fervent activist, Paul wants to see justice come to every disenfranchised person abused by the corporate profit driven system. A documentary filmmaker, Paul would like to hear from you.

Hire Paul to do a “It’s Judgment Day” expose for you!

Visit him here.

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Tags: business, ethics, contracts, unethical, behaviour

Tags: behaviour, Business, business, contracts, Ethics, unethical
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Ethical Issue: Maybe The Oscar Wyatt Case is Another Selective Prosecution?

admin | Monday, August 3rd, 2009 | No Comments »

“In a surprise move, Texas wildcatter Oscar S. Wyatt arrived at a plea deal with the Department of Justice and plead guilty to one count of conspiracy to commit wire fraud on October 1.

The Houston gas and oil maverick magnate Oscar S. Wyatt was being tried for wire fraud and prohibited transactions. It is alleged that he paid kickbacks to the Iraqi government to obtain vouchers allowing him to purchase oil through the UN sanctioned “”Oil for Food Program. Ben Berry, head of the FBI white-collar crime unit, said Wyatt was also guilty of “”terrorist financing”" because he violated a Bush order prohibiting these dealings with Iraq.

Wyatt, 83, explained his decision to accept a plea deal by saying that at his age he could “”not …waste any more time fooling with this operation.”" He will serve 18 to 24 months and pay a $11 million fine.

A few others have been indicted for paying kickbacks to Iraq, and there is no way of knowing if Wyatt is innocent or guilty. It seems that the US did not object to people buying oil under the Oil for Food program until 2002, when some went to Syria. It that year, Saddam started demanding kickbacks for vouchers in 2000. Some American firms refused to pay but others continued to do business with him. There is a 2004 CIA report on these operators that runs 918 pages, but the names of firms and individuals were redacted. It is estimated that Saddam may have garnered $10 in illegal profits and that Wyatt may have ponied up a little less than $4 million for $23 million in profits over 7 years.

Few Americans were indicted; although, various sources identified many persons and American firms being involved. Neo-Cons, anxious to discredit the UN, obtained a report by Paul Volcker that showed that many corporate interests were involved. Chevron, which had named a tanker for former employee Condi Rice, was named, along with Mobil Exxon. Marc Rich, whose pardon by Bill Clinton was denounced without end by conservatives, was also named but was not indicted.

What is interesting is the manner and intensity with which the Department of Justice went after Wyatt. The prosecution made Wyatt’s patriotism the issue. His lawyers are trying to exclude from the evidence the diary of an employee of Iraq’s State Oil Marketing Organization. It states that Wyatt bragged on January 27, 2003, while in Iraq, that he persuaded a US Senator to speak against the proposed invasion. Reuters claimed the senator was Edward Kennedy. The diary also stated that Wyatt warned of a US invasion and estimated the kinds of US forces the Iraqi were likely to face.

The government does not claim he told them anything that was classified. An intelligent reader would assume Wyatt wanted Saddam to back down so that oil would continue to flow. He was probably trying to prevent the war the Bushies were determined to launch.

The prosecution insists upon making him appear a traitor. His attorneys claim this information will prejudice the jury but they admit that Wyatt was no fan of George W. Bush. They add that he flew bombing missions in World War II. Reactionary columnist helped along the government’s case, writing that Wyatt is “”lucky he isn’t charged with treason.”"

Apparently Wyatt’s communications were being monitored since 2001. His former business partner David Chalmers, was also inducted. Chalmers has been described as a big Republican donor, but the fact is that he gave more to Democrats. Since 1989, he and his wife have given more than $500,000 to Democrats. Wyatt has angered the Bushes because he questioned the senior Bush’s claims to have risen in the oil industry from humble origins. In 1990, he and John Connally incurred the wrath of the Bushes again when they negotiated the release of 22 oil workers being held by Saddam Hussein as “”human hostages.”" Mrs. Bush signaled him out in her autobiography for placing “”gain above honor.”" He has frequently been a thorn in the side of the big Texas energy interests, most recently leading a stockholders revolt against El Paso Corp., which had acquired his Coastal Corp.

It has been said that the touch and free-wheeling Wyatt is not even afraid of the devil. He will need every ounce of courage to face up to two years in a federal prison at his advanced age.

Some may draw the conclusion that it is not prudent to make large donations to the Democratic Party. There is a growing body of evidence that the Justice Department could be engaging in selective prosecutions for political purposes. In Mississippi, Paul Minor was sent to prison for donating to the campaign of a state supreme court justice even though Mississippi law seems to open the door to contributions by lawyers and companies. In Wisconsin, Georgia Thompson went to jail for awarding a contract to the lowest bidder. Fortunately, an appeals court reversed her conviction. In Alabama, former Democratic Governor Don Siegelman was sent to prison for appointing a contributor to a state board. In this case, there is compelling evidence that that charges were brought for political purposes.

The author is a retired history professor. Sherm has just released African-American Baseball: A Short History, which can be purchased through Internet book sellers.

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Ethics Practices: Some Frequently Asked Questions to be a Translator

admin | Monday, August 3rd, 2009 | No Comments »

Some translation entities, before recruiting any translation staff, set some questions for the candidate. These questions may not only relate to the capacity of the candidate, but also to gain knowledge of candidate’s personality, attitude, and other personal criteria, attributable to a successful translation.

Recently, before admitting to be a freelance translator for an Australian company, I was subject to some questions, and would hereby wish to share these questions with those wishing to be a translator or as an additional knowledge for all current translators.

Q: How responsive you are to email?

Tags: information, ethics, business, values

A: I am living in a world that uses email, even with a friend in an adjacent room. Actually, I do have great knowledge about email; signature, forward, respond, respond to all, delete, checking language mistakes. Actually, sometimes, I can’t count how many emails I send and receive per day. I have used emails for three years already. I translate for company in Indonesia, Malaysia and the U.S.A, so I use electronic mail for working in these foreign companies.

Q: How many times do you check email a day?

A: About three to four times.

Q: How often are you online per day?

A: Usually one time (I mean yahoo messenger), so we might need to set a consistent time that you and me can talk via “yahoo messenger.”

Q: How many days per week are you online?

A: Five days per week.

Q: Are you using yahoo messenger?

A: Yes, absolutely.

Q: What do you think are the qualities of a good translator?

A: A good translator shall have correlative qualifications/skills/experiences to the document being subject to be translated, speedy typing skills on both the target and original languages, nearly perfect or perfect terminology knowledge of both target and original languages, near native knowledge on the targeting language, patience and stamina, time sensitivity, professionalism-/dignity-oriented sentiment, knowledge in time/stress management and prioritization and finally, commitment to full understanding of the context of the target language.

Q: What does it need to be a good translator?

A: Understand at least 70 percent of the document being subject to be translated, translate with full understanding not just word by word, not accept any translation work beyond one’s knowledge/ability, must always be on time or before time, not assigning the work to any third person no matter how she/he qualified, always go beyond expectations, having all relevant credible resources, research tools and specialized person to refer to when stuck with the translation work.

Q: What are your specialization areas of translation?

A: Law, commerce, politics, international relations, philosophy, history, and other humanity and social science fields.

Q: Code of ethics for translator?

A: It is the complete set of rules that determine the morality, ways of work performance, and moral attitudes of work performance of a translator and translation entities. Countries rarely have codes of ethics for translator, but we have international code of ethics for translator.

Q: What does it consist of?

A: Code of ethics for translator is consisted of professional and moral responsibilities, norms, qualification, admission criteria and should-be penalty of a translator. It also determines the qualification and admission criteria, professional and moral responsibilities, as well as the penalty/dissolution of the translation entities.

Q: Why translator needs to adhere to code of ethics?

A: Because it is the tool that determines success of our clients and professional work performance of a translator. It is the methodology that leads translator to quality and professional translation works, and the set norms or maybe penalties that stick translator to corporate and professional responsibilities.

Vicheka Lay is the Assistant Managing Director of Cambodian War Amputees Rehabilitation Society [a Canadian NGO registered in the Province of Alberta, Canada], and a freelance translator for a company in Indonesia. Also, he is currently an LL.M candidate, with specialization in International Law. Vicheka Lay is also an “expert blogger” for the Center for International Governance Innovation, based in Ontario, Canada.

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Tags: information, ethics, business, values

Tags: Business, business, Ethics, information, values
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The Basics Of Ethics And Morals

admin | Monday, August 3rd, 2009 | No Comments »

“Throughout history, man has always struggled with the issue of right and wrong and ethics and justice. According to the dictionary, ethics is defined as “the study of the general nature of morals and of the specific moral choices to be made by the individual in his relationship with others”. In simple terms, ethics provides the evaluation mechanisms and theories, based on which a particular action is adjudged as right or wrong, or as good deed or bad deed. It tries to answer the questions “”why is this good?”" if something is judged as good or right and “”why is this bad?”" if something is judged as bad or wrong.

Knowing about ethics does not mean that one will always end up doing the morally correct thing. However, it makes you more capable of explaining your actions — like although you knew that this was wrong, you were forced to do it owing to the circumstances.

The moral absolutism approach presumes the existence of eternal moral values and principles that are applicable at all times and at all places and circumstances. It considers that the moral quality of the action or behavior lies on the quality of the act itself (which means that something which is right is always right and something which is wrong is always wrong) irrespective of the circumstances that cause the act or the consequences that result from the act.

The ethical relativism approach presumes that moral values and principles are not right or wrong, but can vary with different circumstances — moral views can vary depending on how different cultures or individuals perceive a particular action or behavior. It is a very flexible approach and considers that the moral quality of the action or behavior is based on the circumstances that cause the act or the consequences that result from the act rather than the actual act itself. For instance, an action is adjudged as right if it proves to be highly beneficial to a large number of people.

Check Out More Articles :

What Is An Important Ethical Issues Nurses Face On The Floor, visit the site

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Tags: Business, business, corporate, Ethics, moral, theory
Posted in Business

Ethical Value: Respecting Those You Came In Contact With, is Essential in Life and Business

admin | Monday, August 3rd, 2009 | No Comments »

“In business and in life one should learn to respect people and treat them accordingly. You must respect yourself before you can effectively respect others. Everyone has their own set of core beliefs and values that effect how they interact with other individuals in this world we live in. The saying “Do unto others as you would have them do unto you” should be took to heart in everything you say and in this world.

This respect for the individual’s right to believe does not in anyway mean that we should always agree with that belief. It does mean we should try to our best to understand and seek common ground if possible. What is value to one person maybe worthless to another that is what makes this world so fascinating is how each of us perceives it and interacts in it. In a world of many languages and beliefs it is all too easy to offend someone with what we say and do. That is a fact of this universe in which we live that not everyone will like what we say and do.

In all our dealings with other individuals we should seek to not knowingly offend them. If we can not say something good and fulfilling who should use discretion and not speak ill of what another says and does if possible. That in no way means to acknowledge outright untruths and harmful things to be allowed to go unchecked. Evil and hurtful things must be address in a civil and decent way without falling into the pitfall of doing and saying something inappropriate. To argue about something that is pointless and non beneficial just causes a wider divide amongst individuals and solves nothing in the end. Debate is good as long as it is done with respect for the other point of view.

Do not disrespect your potential consumers of your wares by talking down to them like you are superior to them. Rather look for ways to communicate to them how your products or services may be able to benefit them. Never promise something you can not provide for them or exaggerate or embellish your wares and services in a deceitful manner. Show them courtesy in your presentation.

Look for ways to answer their concerns with honest answers. Look to what their needs may be and address it if possible in your presentation. The more you respect your potential buyer the more you will be able to gain their respect. Treat all men and women with respect and dignity seeking to serve them and in doing so reap in the rewards of doing so.

We are creatures that seek encouragement and acceptance among those we come into contact with. We do not seek to be beat down with words of deceit and abuse. Every person seeks to be accepted and feel like a part of society. Learn to listen more closely to what is being said and look for ways to give a hand in improving and benefiting those you come in contact with. The best leaders are those who seek to serve those they lead with fairness and kindness not with cruelty and deceit.

Look to find ways to respect yourself by removing those things that prevent you from doing so. Respect life and all it holds seeking what is good and right. Become a leader in your profession by serving those with kindness and respect. Starting looking for the good in men and women seeking to add to the list of those you call friends. We are all fellow travelers in great road of life so why not enjoy the trip to success in life and business.

William R Brandenburg
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Tags: business, ethics, values, business, moral

Tags: Business, business, Ethics, moral, values
Posted in Business

You Must Plan Your Company Ethics in the First Place

admin | Monday, August 3rd, 2009 | No Comments »

Having strong business ethics and values is a must especially in today’s highly competitive business world. People know us for our values or lack thereof. However sometimes it is difficult to maintain your strengths and values as a women in business especially when others walk the paths of compromise and consensus.

To begin this process, you probably need to commit your business ethics and values to writing. A written values statement (within your strategic plan) is about those non-negotiable behaviors that you will consistently demonstrate each and every day. Your strengths in many cases are your gifts and those gifts could also be some of your values. I discovered this after writing my Purpose and Values statements years ago.

After several months of working and reworking, I crafted this values statement that is reviewed every year to ensure congruency.

ADVANCED SYSTEMS’ first commitment is to partner WITH our clients, and their needs by delivering exceptional value that continually strives to render a positive return on the clients’ investments of energy, money and time to our results driven solutions. Our second commitment is to all individuals by recognizing, promoting and respecting their needs. Our final commitment is that our values of acknowledgment, creativity, faith, gratitude, intelligence, innovation, intuition, learning, patience, quality work, reflection, respect, risk taking and thoughtfulness will be present in every interaction with our clients.

Since this values statement is hanging on a wall for me to see each and every day, I have the opportunity to continually read and re-read it. This daily action of reading this statement helps me to maintain my business ethics, personal strengths or what I think of as gifts.

Another behavior that helps me to reinforce my strengths is Positive Belief Statements or what some call these positive affirmation statements. Regardless of the name, the daily behavior of reading them keeps me focused and on target to achieving my goals without compromising my own values.

Given all the information that bombards us each and every day, reinforcement is necessary or we might temporarily lose sight of the path that we want to travel to secure the success that we deserve. Again, this may sound like repeating a broken record, a plan is a critical piece to staying on the right path.

If you want to maintain your strengths and values through your business ethics, then begin with a plan, read the plan, keep signs of the plan on your wall such as your Values Statements and make sure that your daily behaviors are congruent with that plan.

For your strengths and values are truly your competitive advantage leaving you standing tall and still in business while others are falling down around you.

A woman entrepreneur by the name of Robin Siemens shared her thoughts about values. I believe she truly understands how to maintain her strengths and values each and every day. Integrity is putting your values into action.

As a woman in business, are you curious about the issues other women are faciing? Maybe this FREE e book Up, Up and Away in 2008 may help learn more. Visit this site to learn more about this topic. Do you want more sales? Then register for FREE professional sales skills assessment here.

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Tags: ethics, value, business, competitive, competitor

Tags: Business, business, competitive, competitor, Ethics, value
Posted in Business

What Happened To Individual Ethics?

admin | Monday, August 3rd, 2009 | No Comments »

What has happened to our society over the last few decades? Have we improved our level of understanding of the fundamental principles of life? Have we advanced in technologies that improve the quality of life? Have we increased the expected lifespan of the human race?

Have all the new technologies resulted in the promised leisure time? Look at your own lifetime and ask yourself, “”How far have we really come?”" And I have one additional question: “”Do we know where we are going?”" No ship captain worth his salt would consider leaving port without clearly understanding his destination and charting a course to get him and his cargo there safely and efficiently.

Yet we have seen countless news stories of plans gone wrong when it comes to things like protecting the ecology and the environment. Many large corporations have gone bankrupt, leaving both employees and investors holding the bag while CEO’s and staff members have made personal fortunes. Aid in the form of foodstuffs, clothing and building materials, sent by kind hearted and well meaning people, have been hoarded by gang lords or political leaders for their personal gain, often while their own people starve or die from exposure. Many are now reluctant to contribute to relief efforts because they doubt that the truly needy will benefit.

On a smaller scale, we see whistle blower stories of corruption in local businesses and in local government, where individuals have diverted public funds for personal use, and where confidential information has been sold to competitors or even political enemies. Newspapers and television news programs are likely to show us only those stories that align with their own agendas, and have become very unreliable when it comes to real reporting. Clearly, something has gone wrong, and it is not in isolated areas. Like a disease it has spread throughout society in all parts of the globe.

One survey indicated that only about 14% of respondents place confidence in schoolteachers, 5% in newspaper reporters and journalists, and 3% in corporate CEO’s and political leaders. Why? I believe that the answer is the lack of personal ethics. In my mind there is no line separating personal ethics, business ethics, so called situational ethics, spiritual ethics or any other kind of ethics. One is an ethical, though imperfect, person, or not. We don’t put on a suit of business ethics before we leave for work, and change into our personal ethics attire at 5pm. Just as I have long believed that it is wise to have only one vocabulary, one that you can comfortably use everywhere without fear of embarrassment, I believe that we must also have only one set of ethics.

We live with the same ethical standards every waking moment. Simply stated, ethics is a statement of right and wrong. If a thing is wrong here, it will be wrong there. If it is wrong now, it will be wrong next week or next year. These are rights and wrongs based on principles. Now, a decision whether to buy a car or a truck based on current needs, is not a decision based on ethics. And though we may not need a truck today, next year we may decide that we do. No change in ethics, but a change in conditions. What would be ethical in either case would be to arrange payment and live up to that arrangement, register the vehicle properly, obtain insurance, pay the taxes on personal property, drive carefully, avoid driving while intoxicated, obey traffic laws intended for the protection of everyone, etc. Tons of ethical considerations surround the use of a vehicle.

As John C, Maxwell says in his book “”There’s No Such Thing as Business Ethics”", there is only ONE RULE for making decisions, the Golden Rule. Is it right or is it wrong? Within that framework, we may sometimes have to decide what is right for the greatest number of people involved, but we must do so while carefully considering the effect on ALL of the people. Such decisions will not always be easy. And at times we may be forced to do what is best for someone else, not simply what is best for us.

At times, what is best for another might be inconvenient or even costly for us, but a strong sense of ethics will compel us to make that choice and to live with it. And in the end we become better for it. I recall bidding on a small remodeling job many years ago in the home of an elderly woman. I got the job and didn’t discover until midway through that I had grossly underestimated the time and cost of materials. I completed the work and billed the lady according to our agreement, though I lost money on the job. The result was that I learned to estimate more carefully, and the woman recommended me to all her friends and neighbors, so that I was kept busy that whole season.

Ethical behavior ALWAYS pays off, one way or another. The scales will always balance.

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Certified Rolfing – The Ethics

admin | Monday, August 3rd, 2009 | No Comments »

“Ethics is defined as being a set of principles of right conduct, and as a Rolfer the therapeutic relationship necessitates this structure as much as it is defined by it. Les Kertay, Advanced Rolfer, defines ethics as the principles of a therapeutic relationship. In this brief review I will discuss insight into how and why problems arise in the therapeutic relationship spoken to at the 2002 Rolf Institute Annual Meeting, and give general principles/guidelines into begging the question “”What is Rolfing?”"

The basic assumption with Rolfing is that complaints stem from a failure of the therapeutic relationship or ethics. “”What to do about what is”", is the Rolfers ontological resource that should be used when engaging a past, current, or future client. It appears to be as much a philosophy as it is a psychology, a complete lifestyle, which in and of itself begs the question “”What is Rolfing?”" All health care relations are therapeutic relations and the phenomena known, as Transference/Counter transference that exists between a Rolfer and his clients is palpable, in all meetings. The nature of the work will magnetize expectations of fix-it sessions and or desires to process emotions through the sessions, this is where it can start to get sticky. The Rolfer is always responsible for the framework of the relationship that always includes Transference/Counter transference so the boundaries and framework should begin with an Informed Consent form. This will always serve as a resource when dealing with unrecognized/unexpressed expectations of a client, a misunderstanding. NEVER HAVE SEX WITH A CLIENT. Do not make exceptions; if you do you have just changed the context of the relationship! Do not do anything with a client that you cannot discuss openly and comfortably. Remember that clients may be seeking boundaries by testing them.

Problem clients can include those involved with workman’s compensation or car accidents, which means an attorney is involved or soon will be so keep no secrets and give no guarantees. It is always best to be yourself in dealing with clients because you never know when you could be ordered to testify under oath or end the relationship. Make rules, don’t break them. Never say, Rolfing can “”do”" anything, especially about pain, do not create expectations. It is also wise to separate the intake interview and the first session to give both parties time to gauge the potential or lack thereof. Some clients will jump around from every Rolfer in town so as to navigate control of the therapeutic relations. Don’t get caught in the Victim Triangle.

“”What is Rolfing?”" Rolfing is an inquiry to the optimal functioning of the human being, so learn to tolerate ambiguity. It is a science, an art, a philosophy and psychology. It is action and non-action. It requires the practitioner to immerse him or herself in it completely, to merge with it. Honor the process by being completely unattached to expectations. Rolfing is the optimal functioning of the therapeutic relationship; so don’t offer what the client doesn’t want. Don’t get caught in the trap of “”trying”" to legitimize Rolfing as if it needed recognition. This does not need recognition, it facilitates resource and points to a potential of higher order that does, and this is the manifestation of health in the context of the therapeutic relationship. Rolfing is always changing and adapting to the way of the human being. This, applied appropriately, is ethics at it’s best.

In 2002 Les Kertay spoke at the annual meeting about ethics and therapeutic relationships and it was my intent to communicate the content within the context of Rolfing as he did. Ethics are the principles of the therapeutic relationship and Rolfing is our gift as somatic therapist to engage life fully.

The Certified Rolfing Ten Series has the potential to reduce pain and release tension in the connective and myofascial tissue of the body associated with TMJ, CTS, RLS, Fibromyalgia, Sciatica, Fascitis, Bunions, Scoliosis, and Cerebral Palsy. Fascial asymmetries can cause foot, leg, knee, hip, back, shoulder, neck, arm, hand, and head pain; integration therapy is necessary. Orthopedic, Chiropractic, Physical, and Massage Therapist recognize Rolfing and Rolf Movement as premium pain management utilizing Structural, Functional, and Postural Integration. Before and after photos of some of my clients proven results available only on my website.

John Barton, Certified Rolfer & Rolfing Fort Worth, Texas/Dallas, TX

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Tags: ethics, business, corporate, code, training

Tags: Business, business, code, corporate, Ethics, Training
Posted in Business

Practicing Business Ethics in Canada

admin | Monday, August 3rd, 2009 | No Comments »

“Americans and Canadians may share the same continent, but they have differences (as well as similarities) in behavior and etiquette. Here we take a look at the how to deal business in Canada.

They value individualism – Just like any English-speaking citizen, including American, Canadians value individualism highly. For them, success is measured by personal achievement.

They are open about everything except themselves – Canadians are open to discussions about anything. However, they tend to hold their personal privacy off limits to all except for relatives and close friends.

Ethnocentrism is high – A lot of Canadians think highly of their own culture, and every other culture-including that of Americans-are judged according to their perspective. This belief of considering their owns culture as superior to other cultures reflects best in the French province of Quebec.

Plan for a very cold climate – Stuff your travel bags with a lot of fall and winter clothing especially during wintertime when the country is at its coldest. Remember, even its summers are cold.

Dress conservatively – Men should wear a dark conservative business suit with tie, especially if you are dealing business in an urban setting. Your business wardrobe should be based on classic likes such as suits with a traditional lapel width, in colors of either navy, gray, or black, and shirts in white and light blue. Meanwhile, women should wear a conservative business suit or dress, using classic lines and colors in mind. Avoid wearing anything “”trendy”" on a business meeting. If you are dealing business in a rural area, be a little less formal yet sticking to the conservative side.

Dress casually outside the boardroom – If you are not working, or still dealing business during an outdoor activity like playing golf, casual wear works best. The weather and activity will dictate what you would be wearing.

Be careful when doing the “”V”" sign – A “”V for Victory”" hand signal is considered an insult in Canada if your palm is facing yourself. Do this sign with your palm facing away.

Dates are written differently – Americans are used to writing dates in a “”month-day-year”" format, while Canadians write their dates in a “”day-month-year”" manner. For instance, today is 25 August 2007 (spoken as either “”twenty-five August”" or “”twenty-fifth of August”").

Do not eat while walking in public – As much as some of us may be used to the concept of “”street food,”" Canadians prefer taking their snacks in a cafe or a restaurant.

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Tags: business, ethics, code, society, article

Tags: article, Business, business, code, Ethics, society
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Ethics in the Workplace: Handling Ethics With Employees

admin | Monday, August 3rd, 2009 | No Comments »

How do small business owners deal with the real world situation when employees suddenly up and quit their posts? It frequently happens with little or no explanation. This can be troublesome to employers, because a great deal of time and expense goes into hiring and training staff. Fortunately, this can be handled through investigative technique and a willingness to communicate in a supportive way with an employee.

In every business organization, no matter the size, it is immensely beneficial to have a designated ethics officer. It is this person’s responsibly to handle communication breakdowns and unethical conduct. When an employee gives notice that they are intending to quit their job, it would be up to the ethics office to investigate why they are quitting and take measures to attempt to resolve any issues surrounding that decision. Often, once the issues are resolved, the employee determines not to quit after all and goes on to contribute a high rate of productivity to the company.

Ethics officers have been trained in the knowledge that:

- People are basically good.

- A staff member will attempt to protect a benefactor (small business owner) from damage caused by unethical behavior.

- A staff member will eventually quit his post if he is the perpetrator of the unethical conduct.

For example, if an employee has been going home every Friday at clock out time with a box full of paper clips, pens and other office sundries that belong to the company with a justification of any sort for doing so, he is a perfect candidate for quitting the company. Because an employee is basically good and ultimately does not wish to hurt his benefactor, he would rather quit the company than continue to steal from it. The ethics division, in gathering data for a case, would take steps to determine what unethical conduct the employee had undertaken. If it was revealed as having happened, then the ethics officer would further investigate to discover reasons for the employee’s conduct in the first place. In handling and resolving the unethical conduct, the ethics officer would have the employee list:

- Details of the act his or her unethical behavior.

- Exact time and location of the act.

- The effect those actions had on other employees, departments and all else involved.

The ethics officer would proceed then to discover any communication breaks that had affected the employee’s state of well being and productivity. The officer would seek to understand if the employee:

- Understood company policy that affected his or her post.

- Had thorough understanding of the requirements of his or her post.

- Had been correctly handed off the responsibility for handling his or her post.

- Knew the company system for communicating with other posts and departments.

In any area where the employee lacked information or understanding, he would promptly be trained and upgraded. Following this basic system of handling ethics has proven to be effective for small business owners in reducing employee attrition rates. As an aside – when an employee requests an unscheduled raise in pay, make your decision based on their current pay rate compared with their productivity. If they don’t meet the productivity requirements for the raise they are requesting, take the time to help them determine how they can increase their productivity to warrant the additional pay.

Robbi Gunter is a staff writer for Strong Business Credit, a free educational web resource for small business owners and businesses seeking to obtain business financing and credit cards.

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Tags: business, ethics, corporate, training, code

Tags: Business, business, code, corporate, Ethics, Training
Posted in Business

Business Ethics: Top Ten Pet Peeves On Business Etiquette

admin | Monday, August 3rd, 2009 | No Comments »

“Remember growing up how your mom reminded you to wash your face, brush your teeth and say ‘thank you’? I think we still need to be reminded ever so often because every day etiquette which is an integral part of the business world appears to be murky and a bit convoluted.

During my days in media sales when I first arrived in Miami I dressed head to toe in black, with pearls and pantyhose in 95 degree weather. And while the sweat rolled down the side of my face and down my back causing me to itch, I maintained a smile on my face even when the Account Director of Ogilvy & Mather came out of her office to fetch me for our Kodak presentation wearing a white tube top with no bra, stilettos and tight Brazilian low-rise jeans. I remained stunned as I marched behind her struggling with media kits and briefcase in hand unable to stop staring at the crack of her ass. Despite this lack of professionalism I proceeded to pitch the Kodak client on a multi year media deal though his interest laid primarily in being hand fed chocolate chips cookies by the Account Director who in between discussions of brand integration and CPMs could not stop giggling.

I learned two important lessons that day – you really can put your money where your mouth is and secondly, the standard of conducting business had faded into a bolder realm of inappropriate behavior. Are we so caught up in ourselves and our egos that we have forgotten how to present a professional decorum? Is it surreal confidence or simple ignorance?

I believe it is both which I will be discussing in my next blog. At this time I am presenting you with my top ten pet peeves on business etiquette which should NEVER be forgotten:

1. Never chew gum in a meeting. It’s difficult enough to presenting your ideas, but you should always sound as audible and articulate as possible. Besides which -it’s distasteful, distracting and the other person is always left wondering – I am going to step on this gum later or will I find it underneath my desk?

2. Always pay attention to the person speaking. People have a tendency to feel insulted if they do not feel you are listening to them. Meaning – don’t twirl a strand of hair or look dazed and confused. If necessary excuse yourself and get a cup of java to wake up.

3. Provide a firm hand shake. I am not saying break a hand, but look at the person and shake their hand so they see you are serious and enthusiastic.

4. Dress appropriately. Eyes should be riveted on your face and presentation – not on your cleavage, crotch or buttocks. A professional atmosphere should be matched by business attire unless you are told otherwise.

5. Do not fiddle with your Blackberry or answer your cell phone while you are in a meeting. I have seen this often and frankly, it is a tremendous distraction to everyone and it’s rude. If you are expecting an important call, tell the person ahead of time and then excuse yourself.

6. Be punctual. Everyone is busy and so their time is valuable. If you are running late call the person you are meeting and let them know how late you are going to be. If necessary, reschedule at their convenience.

7. NEVER have alcohol at a business meeting or meal unless the other party/client is having a drink. I have seen many people drink and slur their way through lunches and dinners. This only shows your ability to lose control, be sloppy and is a complete turn-off for the client in trusting and doing business with you.

8. Avoid foul language and dirty jokes. This is only appropriate if the client is your best friend or cousin and you are not in front of others. Naturally, if the client uses this type of language or tells a joke, there is nothing wrong in laughing to let them know you appreciate their humor, but this does not mean you should actively participate. Remember – you need to show them you are serious and a professional at all times.

9. ALWAYS bring your own pen and paper. The client is not a stationary store and you should ALWAYS be prepared. I believe this says a lot about you. If you are a wealth of information and resources, then carry your own supplies!

10. SAY THANK YOU…I can’t stress this enough. Showing gratitude and humility are very enticing qualities and let’s the client know their time, energy and money are valued.

Victoria Hoffman – Concierge Specialties by Victoria
Florida Concierge Services
Visit here website.

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Tags: business, etiquette, tips, training, proper

Tags: Business, business, etiquette, proper, tips, Training
Posted in Business

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