Posts Tagged ‘Business’

Don’t Forget SEO When Writing an Online Press Release

admin | Friday, November 6th, 2009 | No Comments »
From Brad Shorr of Word Sell, “Don’t Forget SEO When Writing an Online Press Release“:

Don%E2%80%99t Forget SEO When Writing an Online Press Release Don’t Forget SEO When Writing an Online Press Release

Online press releases are a fabulous way to promote your own business as well as clients. In the b2b space where I spend most of my time, they are underutilized. Furthermore, many of the releases that are distributed are poorly optimized for search, making them far less effective than they could easily be. Here are some quick tips for giving your online press release a little SEO punch.

  • Use primary keyword phrase in the title, and early in the title whenever possible.
  • Repeat the primary keyword phrases two or three times in the body of the press release. Too many repetitions can be interpreted as spam by search engines.
  • Repeat a secondary keyword phrase two or three times in the body of the press release as well, if you have one.
  • Write out industry specific terms in full. For instance, if I’m writing a release for a packaging firm that is promoting a new type of shipping container, I’ll want to refer to the products as “shipping boxes” or “multiple depth shipping boxes” rather than “boxes”. The latter term is too broad, whereas the former two might well be search terms used by packaging engineers and designers.
  • If you have the option, customize your press release URL to include primary keywords. PRWeb allows this with an upgraded release, and it is well worth the cost.
  • When linking to your featured landing page(s) from the press release, use primary or secondary keyword phrases in the anchor text of the link. For instance, taking the earlier example, “Learn more about multiple depth shipping boxes from ABC Company” has more SEO impact than “Visit the ABC website.”
  • When using images, use keywords in the captions and ALT Text.

Many of these SEO techniques enhance the press release’s appeal to readers by making the information contained therein more specific and precise. In addition, repeating key phrases helps readers to remember the key points and associate them with your company or the client.

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brad shorr Don’t Forget SEO When Writing an Online Press Release

Brad Shorr lives in the Chicago area and is president of Word Sell, Inc. He helps organizations strengthen their online presence with business blogs, as well as content strategy and SEO copywriting.

Follow Brad on Twitter

LBO Debt

admin | Friday, November 6th, 2009 | No Comments »

LBO Debt

The Worrying Debt Facing 10 Large LBO’s

Buyout deals financed between 2005-2007 are “drowning in debt” and struggling to refinance in this economic climate.  Moody’s Investors Service has tracked the performance and finances of companies owned by the top 14 buyouts firms as well as non-mega buyouts in its report, “$640 Billion & 640 Days Later: How Companies Sponsored by Big Private Equity Have Performed During the U.S. Recession” and found that six are considered distressed and four have defaulted. 

I’ve discussed this mounting pile of debt previously when debating the so-called “comeback” of private equity, and I still believe it is an obstacle facing the industry that must be addressed before the bigger buyout firms can execute new deals consistently at a pre-recession level.  Buyout firms may have been correct to continue to use borrowed capital to keep their failing portfolio companies afloat in the crisis, but Moody’s may be correct in suggesting that several large investments are due to default anyway.  I have a suspicion that the Moody’s estimate may be exaggerated to some extent but there is no denying the debt issue.

It appears these deals were financed with the hopes that the recession would be shorter or that the buyout management would be able to turnaround the company enough to scrape by in the crisis.  However, most of these firms are consistently under-performing and hope for returning to profitability is dwindling.  An important note is that very few of the companies held by private equity firms received capital infusions to reduce their debt, those buyouts injecting capital were likely trying to avoid covenant violations. 

The report found that deals by Cerberus Capital Management LP and Apollo Management Lp have performed the worst among their peers. Four of Cerberus’ six buyouts are in distress or in default, and about two-thirds of Apollo’s companies are in equally dire straits. However, these firms have focused more closely on distressed targets than their peers covered by Moody’s, including Kohlberg Kravis Roberts & Co., Blackstone Group LP (NYSE:BX), Welsh, Carson, Anderson & Stowe and Madison Dearborn Partners. Additionally, the revelation about problems in Apollo’s and Cerberus’ portfolios was already well known thanks to the high-profile bankruptcies of Cerberus’ Chrysler LLC and Apollo’s Linens ‘n Things Inc.

“These mega-deals continue to under-perform,” said John Rogers, Moody’s senior vice president. “As with Harrah’s, the announced debt exchange at the former TXU is only the first step in addressing its over-leveraged capital structure.”

Only three of the biggest 10 LBOs remain above the distress level, according to Moody’s:

  • HCA Inc., bought by a private equity consortium for $35.3 billion;
  • First Data Corp., another “Large Club” LBO, acquired for $29 billion; and
  • Hertz Global Holdings Inc. (NYSE:HTZ), bought out by a private equity consortium led by Carlyle Group for $15 billion in 2005.   Source

Popular private equity articles:

  1. Private Equity Tracker Tool
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  5. Private Equity Associate

Tags: LBO debt, leveraged buyouts, leverage, buyout, private equity deals, debt, restructuring, refinancing

The Changing Role of Public Relations

admin | Thursday, November 5th, 2009 | No Comments »

The Changing Role of Public Relations The Changing Role of Public RelationsPublic relations plays an important part in any company’s overall plan. With the increasing ability to perform one’s own PR, the advocation of actually doing so may be increasing as well. PR may mean different things for different companies in different areas, but it essentially serves a similar purpose: to inform the public (consumers, buyers, etc.) of company news that may affect them. Moreover, PR can be a tool to connect with buyers instead of just informing them of the latest board member change or hoping to steal them away from something else they may be doing.

Before, in order to get noticed, a company had to buy advertising space or convince a journalist to write a story. Now, a story can reach hundreds of thousands of people in an instant with the Internet’s wide array of tools. A company can blog, Tweet, or share on Facebook. Instead of waiting for a middleman to take a story and distribute it, you’re free to connect with your consumers, directly. What an amazing opportunity!
While PR is still serving as relations to the public, it has become public again. Companies don’t need secret contact lists or to ask favors of journalists; they can make the PR moves themselves, send out stories and press releases on their own, and let others pick up the story. Don’t get me wrong; contacts in the press and media are necessary for local news and news that perhaps has more of an impact on people. This may require the assistance of a PR firm or agency that has more contacts and more experience in getting stories picked up.
The great thing about the shifting power and the increased PR potential is that PR efforts don’t have to be just about creating hype or buzz about the company or product. Companies can use the tools online to create a more genuine, trust-worthy image through PR they do themselves. PR is already more trustworthy than advertising, and being an open book and readily available contact can only further strengthen your company’s image. Customers can connect directly with you, and vice versa. There is potential for greater exchanges and better relationships.
Consumers are inundated with advertising on a minute to minute basis; when they come to your website or blog, they are looking for information, so provide it! Instead of creating a landing page that will sell or promote your products or services, offer something of value to your consumers, such as a way to get in touch with you, a way to connect with others who love your company, and a way to feel a sense of belonging. The alienation and distance between companies and consumers is a thing of the past.
Some old PR tactics will still work in the “new age” of PR, but most won’t; there are new tactics to learn and new strategies to implement with the ever changing tool box that PR professionals (and novices) have at their disposal. Online, marketing and PR have become somewhat synonymous with one another; if you were to contact another blogger with a story and they featured it, it could be considered PR, but if you were to put out a press release yourself, that could be considered marketing. Where do you draw the distinction?

PR Tips & Tactics | Using Social Media to Connect With Your Target Audience

admin | Wednesday, November 4th, 2009 | 2 Comments »
In order to be most effective and get the greatest reach, a target audience needs to be established. This sort of specification can be done through demographics, which is normally the case. Deciding on a target market/ audience can be tough, but through research (whether primary or secondary), you can usually figure out who is best to target. Some methods used in primary research can include surveys, focus groups, or product tests. Some secondary research can include using demographic research, surveys conducted by other companies, or product reviews online from consumer groups.
Once you have decided your target audience, it is important to learn how to speak to/with them. Are your target audience members on Facebook, Twitter, or MySpace? Pay attention to studies and learn where they connect with other people. As a company, connecting with your consumers ought to be a top priority.
According to Pew, 19% of Internet users use Twitter or “another service”, which was vague, but Pew states they wanted it to be left open so that anyone who updates a status somewhere can say “Yes, I use Twitter or another service to update my status or see the updates of others”. Below are some results from a Pew Internet and American Life Project study that shows where people are spending time online:

PR Tips and Tactics Using Social Media+to Connect With Your Target Audience PR Tips & Tactics | Using Social Media to Connect With Your Target Audience

Furthermore, Pew indicates that “Young people flock to Twitter”. Below, see the users divided into age groups and the percentage that use Twitter:

 PR Tips & Tactics | Using Social Media to Connect With Your Target Audience

(You can read the rest of the study here.) With that sort of information, you can know whether or not it would be beneficial to launch a PR campaign that utilizes Twitter, though I think in most cases, utilizing Twitter is beneficial. It shows a more personified image of your company, and can create a sense of belonging for consumers when they can connect and talk with you, a company they may have loyalty and love for.
If Twitter’s main users are your target market, do not abuse the potential there. Instead of barraging Twitter’s users with advertisements or product placements, use Twitter as a means of connecting with your consumers rather than a means of advertising. There is something to be said for companies that connect with people when they want to be connected with, instead of interrupting their daily lives with ads and product pushes. Be there as a way for consumers to ask questions. Bear in mind that when a consumer asks a question, they are often looking for an answer, so respond! Also, know that people may follow your twitter account to keep up with company news and updates.
You can also use Twitter or another social media tool as a means for holding a contest. (Just remember to keep your promises if you offer a prize.) You can also hold chats where you can have professionals from your team offer advice, hold a Q&A session, or answer product inquiries. Be there as a source of information, and try to make it valuable.

Prime Brokerage Cow Paths

admin | Wednesday, November 4th, 2009 | No Comments »

Prime Brokerage Cow Paths

Hedge Fund Cow Paths Prime Brokerage Cow Paths

I recently heard Eben Pagan speak in LA at a marketing conference on how business is typically conducted.  I was reminded of that talk while I was in Boston last week for our Hedge Fund Premium networking event (which was great).

The streets in Boston were actually old cow paths that the city decided to just pave over to create the roads of the city.  The result, is a very complicated maze of one way streets which really only make sense to the most veteran cab drivers.  This is not the cows fault they simply walked typically in the direction of least resistance.  The point here is that nobody stepped back and looked at where the cows had wandered and asked if there was a better way to get the project done…they simply followed where cows had walked in the past.

Pagan’s point in telling this story was that in every business, every form of marketing and even within the hedge fund business there are cow paths everywhere.  Are you and your business wandering around on cow paths of what others have done in the past, or are you building a super highway straight towards your goal?

Areas to examine for hedge fund managers could including hiring, capital raising, employee management, performance reporting, transparency, governance, and investor relations.  Our team now often steps back and looks at competitors, other industries, and steps to the work we are trying to complete to see if there is a more direct or efficient way of completing it.  Hope this story helps.

- Richard Wilson


Tags: hedge fund cow paths, hedge fund processes, business processes of hedge fund managers, hedge fund managers and how they operate their small businesses

Capital Raising Cow Paths

admin | Wednesday, November 4th, 2009 | No Comments »

Capital Raising Cow Paths

Hedge Fund Cow Paths Capital Raising Cow Paths

I recently heard Eben Pagan speak in LA at a marketing conference on how business is typically conducted.  I was reminded of that talk while I was in Boston last week for our Hedge Fund Premium networking event (which was great).

The streets in Boston were actually old cow paths that the city decided to just pave over to create the roads of the city.  The result, is a very complicated maze of one way streets which really only make sense to the most veteran cab drivers.  This is not the cows fault they simply walked typically in the direction of least resistance.  The point here is that nobody stepped back and looked at where the cows had wandered and asked if there was a better way to get the project done…they simply followed where cows had walked in the past.

Pagan’s point in telling this story was that in every business, every form of marketing and even within the third party marketing business there are cow paths everywhere.  Are you and your business wandering around on cow paths of what others have done in the past, or are you building a super highway straight towards your goal?

Areas to examine for third party marketers could including hiring, capital raising, employee management, performance reporting, transparency, governance, database management, content production, and investor relations.  Our team now often steps back and looks at competitors, other industries, and steps to the work we are trying to complete to see if there is a more direct or efficient way of completing it.  Hope this story helps.

- Richard Wilson


Tags: hedge fund cow paths, hedge fund processes, business processes of hedge fund managers, hedge fund managers and how they operate their small businesses

Email Marketing Best Practices

admin | Wednesday, November 4th, 2009 | No Comments »

Email Marketing Best Practices

Capital Raising With Email Marketing Best Practices

I am syndicating the following article from Richard Wilson of Hedge Fund Blogger.  I have worked with Richard for years and he is extremely knowledgeable in capital raising for hedge funds.  The recent poll on this blog has led me to enlist Richard’s help in providing more articles on fund marketing.   The best practices he employs are very applicable to private equity, given that you are targeting the same investors for alternative funds. 

Marketing has evolved to include e-mail marketing in many funds’ capital-raising strategies.  Similarly, businesses and start-ups searching for capital have also successfully implemented email marketing.  While a large amount of marketing remains more personal, either face-to-face meetings or by phone, email has become an accepted and even preferred form of contact.  Therefore it is essential to have experience in copy writing. 

I worked as a risk consultant and capital raiser for 7 years before starting my own firm.  During the last few years of those positions I was responsible for raising most assets on an email and phone-based system and I have slowly picked up some tips for capital raising since then.  I started my own firm 2 years ago and since then I have sent and received over 800,000 emails.  Our business is so email-based that we have been forced to study best practices within this space to improve our efficiency at connecting with potential clients.

Most CEO’s don’t invest their time or put much importance on managing email communications.  One of my favorite quotes by Brian Tracy is that if you don’t what others won’t you will get what other’s don’t.  If you invest your time in increasing your effectiveness at email marketing you will have an edge over others.

Tonight I’m speaking on email marketing for capital raising.  I will be sharing best practices in reaching out to potential and current investors through writing copy and using email marketing best practices.  While 99% of those reading this blog will not be able to attend the event we will be posting a recorded video of this discussion to Hedge Fund Premium and sharing some of the tips below within this post:

Email Marketing Best Practices

  1. Understanding Importance of Copy:  What is the difference between a $1 and a $100 bill? The message on the paper.  The message on your email, the message on your investor letters, the message on everything you write makes the difference between it being worth $1,000 and $100,000.  I think that sales copy writing is consistently under-valued and overlooked by business and investment professionals of all types.  One of my best tips for email marketing would be to simply not overlook the power of a carefully constructed email marketing campaign or well written piece of communication.  
  2. Use the professionals first name within the subject of emails to them – Marketing Sherpa 2008 study showed this increased open rates by 30%, using both the first and last name increased open rates by 22%. 
  3. Focus on the Headline:  The most important part of any piece of copy is the headline.  Often times over email the headline of the email is a slight variation of the subject line, perhaps the subject line minus the person’s first name.  Focus on fitting a benefit and then the chain reaction of that benefit into the headline if possible.  ”Double Your Capital Raising Resources to Cultivate More Investors Each Day”  We have found that putting the benefit after your firm name is most effective.  Just be careful not to promise benefits that are odds with your compliance department.  
  4. Focus on the Start:  Hook the reader within the first paragraph.  Make sure the first paragraph is no longer than 2 sentences and provides a very concise summary as to what will be discussed within the following message. If possible try to fit in both what the benefits will be of hearing this information and what the dangers are of not paying attention to this information.  Psychology studies consistently show that professionals are almost twice as likely to listen more closely and take action on information related to a fear or some negative result rather than some potential benefit or positive outcome.  This does not mean you should scare clients into working with you, but you should hook readers using framing which mentions the positive as well as negative consequences of not taking action.  The recent use of email browsers which let you preview the first 50-150 words of email messages make the start of your email even more important.
  5. Use Professional Email Distribution Services: Use a professional email distribution services such as Aweber, this costs $10/month or less to start using.  By using this service your emails will be delivered more often, your campaigns will be more organized and the service will more than pay for itself through saving you and your time valuable time.  Make sure that whatever service you use, you consider opt-in confirmation and enable an unsubscription link at the bottom of each email you send. 
  6. Automate Relationship Development: Use automated follow up emails.  Write a series of 20 educational emails covering industry white papers, industry findings, commonly misunderstood terms, and information about your fund.  Once you have qualified an investor, ask for their permission to opt into an email list which will automatically email these professionals once a month for the next 20 months. If you deliver value within each of these 20 emails your further inquiries will be well received.  We currently use Aweber to send out automated emails to over 50,000 professionals each month. 
  7. Use Stories:  Whenever you are writing an email or sales letter try to incorporate a story of some type. How was this product created? How did your career and experience evolve and bring yourself to this point where you have gained this knowledge?  If you scroll up to the beginning of this post you will see that I have a short story about my own experience with email marketing which led me to write this article.
  8. Picture & Signature:  End your communication with a picture of the professional on your team which is held out as the communicator or leader.  Make sure that a real scanned signature and professional picture are included to help readers connect with your team.  

I hope these tips help you improve your email marketing campaigns!

To learn more on fund marketing read Private Equity Fund Marketing

Also read how to create a Private Equity Pitch Book

Popular private equity articles:

  1. Private Equity Tracker Tool
  2. Alternative Investment Jobs
  3. Career Guide
  4. Service Provider Directory
  5. Private Equity Associate

Tags:  private equity, private equity management, fund marketing, best practices, email marketing, fundraising, capital raising by email, fund raising by email

SEO & Your Blog | Pay Attention to the Long Tail

admin | Tuesday, November 3rd, 2009 | 2 Comments »
SEO, or search engine optimization, is not a new tool, and certainly not a new topic on Public Relations Blogger, but it can be a new tool for many new bloggers, business owners, and website creators alike. SEO takes some time and effort, but it shortly becomes second nature in your normal blogging or website writing. Search engine optimization is essentially the use of keywords and phrases (hopefully related to your blog or company) that can help increase traffic. When search engines send out “spiders” that crawl the web and record, in a sense, the information on your website, having more keywords and phrases that web users search for can move your website up the search results, in turn brining more traffic to your site.
One vital thing, and perhaps the most effective way of gaining new traffic, is to pay particular attention to the long tail of the keyword curve. Every day, new searches that have never been searched before are made in Google, while simple keywords that are one or two words long are repeated many times. While it may seem illogical to aim for these new searches, it is rather the opposite. When a consumer searches for something like “shoes”, there is going to be an endless amount of results, and your website or blog can very easily get lost in the sea of options. In order to differentiate your blog or website, focus on the long tail of the keywords. The graph below from Elliance is a great visual to explain the concept of the long tail.
long tail seo and your blog SEO & Your Blog | Pay Attention to the Long Tail
The chances of your site grabbing the attention of users from the head (or front) of the curve is less likely to occur than capturing those of the long tail. The majority (~74%) of the traffic that comes to this blog comes from search engines. More than 75% of that traffic comes from a term or keyword phrase that was only made once, a single search of a more descriptive phrase that would put them into the long tail. Without much effort, I gather a ton of traffic and potentially new readers by focusing on the long tail searches. Long tail phrases can also bring more than one visitor from search engines. For example, “new public relations tools to benefit your business” has brought more than two dozen visitors in the last two weeks, but it still only accounts for 1.4% of my traffic. In the last month alone, 1,244 searches brought this blog traffic.
Try out different phrases, use Google’s keyword tool to get ideas, and experiment; marketing and public relations is all about figuring out what works and what doesn’t. If this doesn’t work immediately, don’t give up; it may take time for the search engines to record your site’s data. Keep optimizing, pay attention to the long tail, and offer great content.
Any other tips for SEO and the long tail? Leave a comment!

What is Crowdsourcing? | A Brief Definition & Overview

admin | Monday, November 2nd, 2009 | No Comments »

What is Crowdsourcing A Brief Definition and Overview What is Crowdsourcing? | A Brief Definition & Overview
Crowdsourcing is a somewhat self-explanatory term, but knowing the meaning of the two words that makeup the term (crowd and sourcing) does not really explain what it actually means. Looking at the word, one might be able to gather that crowdsourcing means sourcing (or gathering) something from a crowd or group, or that it deals with outsourcing, which is ultimately correct. However, it is a little more specific than that. Crowdsourcing is a sort of tactic that companies can use (though it is not limited solely to company use) to supplement tasks that would normally be dealt with in-house. Among some of these tasks: idea/brainstorming, software and product solutions, to research and development strategies.

While open-source tactics have been used for years in the tech industry, the arrival of blogs, social media, and greater numbers of consumers on the Internet, crowdsourcing has become easier to carry out. It has also become easier to gather larger crowds for more input. All the feedback, ideas, and solutions that consumers have to offer can be economically smart as well as a smart tool to use to generate publicity and PR. BNet put it beautifully: “The idea of soliciting customer input is hardly new, of course, and the open-source software movement showed that it can be done with large numbers of people. The difference is that today’s technology makes it possible to enlist ever-larger numbers of non-technical people to do ever-more complex and creative tasks, at significantly reduced cost.”
Here’s (briefly) how it works:
A company defines a problem they need a solution for. Depending on the severity of the issue and whether or not s sort of ‘prize’ needs to be offered, companies can opt to use a social media tool to implement the open-source call for help. For example, companies can use Facebook, MySpace, Twitter, and LinkedIn, among other tools such as a forum, email, or a wiki. They then ask for help, and hope for some responses. Consumers or people who are simply looking to release some of their creative energy can give ideas, help create programs, or offer solutions, among other things. Companies can offer a cash prize for a program or solution they implement, or can offer some sort of advertising for the solution creator. It really depends on the company and what sort of solution they are hoping for in terms of quality, timeliness, and range of submissions.
Some pros: This method of ‘sourcing’ can save significant amounts of money, time, and other resources. Research and design can take time; with crowdsourcing, information that would normally take much longer through surveys, focus groups, and other marketing materials can be offered, for free, from people who are passionate about your product or company. This can create a stronger sense of belonging where consumers can say they were a part of a new product release or a new venture. Having others who are not employed by the company can also save resources and increase productivity. Furthermore, when you are able to get many, many minds together, ideas and creativity can really flow. This is a great way to increase the pool companies can take talent from, without having to hire new employees.
Some cons: These people that participate are not employed by you. As such, you are not able to really control them. There is a risk of releasing some important information for a crowdsourcing project that may result in a crisis for the company. Ensure that things that can (and really should) be done internally are kept that way.
To expand on that, BNet again comes to my aid: “Indeed, while they may not ask for cash or in-kind products, participants will seek compensation in the form of satisfaction, recognition, and freedom. They will also demand time, attention, patience, good listening skills, transparency, and honesty. For traditional top-down organizations, this shift in management culture may prove difficult.”
So while contributors may not require a monetary compensation, this sort of outsourcing can require a lot of time and effort. No matter how big or small, it seems crowdsourcing can help get some ideas on the table and perhaps even find a solution.

Private Equity Companies Debt

admin | Sunday, November 1st, 2009 | No Comments »

Private Equity Companies Debt

Debt-Heavy Portfolio Companies Taken Over By Lenders

 Private Equity Companies Debt

Private equity firms are struggling to protect their portfolio companies from bankruptcy.  As the recession continues, several private equity-backed companies have been taken over by lenders causing the private equity investors to lose their stakes.

Recent examples include CPI Group (Europe’s biggest book printer), Linpac (maker of the plastic packaging for McDonald’s), and Navimo (producer of yachting accessories).  The private equity buyers–such as CVC Capital Partners and Montagu–have lost control of these companies in the recession and there are fears that other debt-laden companies may fail as well. 

What do the maker of McDonald’s fast food cartons, Europe’s biggest book printer, and a French yachting accessories group have in common?
They are all companies bought by UK-based private equity groups before the credit crunch, which have run into trouble because of excessive debts and been taken over by their lenders in the past few weeks.

The next wave could include Hit Entertainment, the Apax Partners-owned media group behind Bob the Builder and Thomas the Tank Engine; Gala Coral, the betting and bingo group owned by Cinven, Candover and Permira; and Foxtons, the London estate agents owned by BC Partners.
The growing list of credit crunch victims illustrates how hard private equity groups are having to fight to protect investments.

The latest example is Linpac, the Birmingham-based maker of plastic packaging for McDonald’s and Tesco, which has been taken over by lenders led by Lloyds Banking Group in a restructuring that halves its debts to about £320m ($526m).  Source

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Tags: Private equity, private equity firms, private equity companies, company lenders, buyout financing, restructuring, private equity assets, buyouts

Improving Customer Service

admin | Saturday, October 31st, 2009 | No Comments »

Improving customer service+ Improving Customer ServiceDealing with scary customers 

Forget haunted houses, ghost stories and family parties. This time of year is laden with frightful situations, and within the realm of customer service, angry customers are as terrifying as it gets. 

How to deal

1. Acknowledge their problem. Don’t argue with them or get defensive. They feel they have a problem, so for all intents and purposes, they do. 

2. Directly ask them what action you can take to make them feel better- let them know right away you are committed to helping them and solving their problems. Once they see you are on their side, they’ll be more willing to work with you. 
3.  Take copious notes- record every detail of the issue and make the customer aware you are doing so in order to better solve their issues and prevent any future incidents. Now share the specifics with colleagues to help improve service throughout the entire company. 

4. Get the right person to deal with the problem. If you are not, find the person who is and connect them directly to the customer. Anger often manifests from being passed along from one incompetent party to another. Efficiency is key to mitigating raw, emotional outbursts. 

5. Always disclose your name and direct contact information. The customer will feel more secure having the ability to reference you and reconnect if necessary and be more confident in your determination to find a solution.

6. Know the company policies and their flexibility. Nothing is worse to hear than “well that’s the policy.” Even if it is, be prepared to adjust accordingly to customers’ needs. 

7. Don’t blame your company or someone else. Apologize for the customer being inconvenienced or feeling angry. “I’m sorry this is happening to you,” or “I’m sorry to hear this has caused you such a problem.” Take action, don’t take more time to displace blame and find a superficial scapegoat. 

8. NEVER GET ANGRY BACK!  No matter how awful, insulting and obnoxious the customer is, remember, it’s not personal. Short of them threatening your safety and well-being, their is no reason to match their reaction. Remaining collected and professional will be far more effective and reflect well on you individually and your company image. 

Information source

Tags: Customer service improvments, improving in customer service, improving for customer service, improving on customer service, improving and customer service. 

PR & Social Media Tips | Using Twitter’s New Tool

admin | Friday, October 30th, 2009 | No Comments »

PR and Social Media Tips Using Twitter%27s New Tool PR & Social Media Tips | Using Twitters New ToolTwitter has grown rather quickly over the past few years, which is often apparent through their frequent server overloads. However, it seems they’ve taken a progressive step forward and created a new tool for Twitter users: lists. While initially used/tested by a select few, they’ve expanded the testing groups to include more accounts. (I recently created another Twitter account for a different venture, and was automatically given the option to create lists.)

Essentially, lists are a way for you to organize the people you follow into groups (or lists) that will then only contain their tweets. Lists serve as a sort of filter. Say you’d like to only read some gossip and you follow a few celebrity gossip tweeters, you can add them to a list you created and titled “gossip” and read only their tweet timelines. For example, I tried out the feature and created two lists of my own.
twitter tools lists design changes PR & Social Media Tips | Using Twitters New Tool
The image to the left shows the small changes that have come about from the addition of lists. For example, there is a “listed” count next to your followers and following counts. This number indicates lists that you’ve been added to by other users.
Another feature of this tool: you can follow lists that other users have created. This allows you to not have to follow everyone in the list, but still read their tweets. You can add people from the lists to your own list of users that you follow, but you can also opt not to.
Under the search box, you can see the lists you created and lists that you are following. Clicking on these links opens the lists so that you can see the selective tweets from your own or other’s lists.
As Twitter states, lists are “[a] great way to organize the people you follow and discover new and interesting accounts.”
There are a few different options to creating a list. 1) You can create a list by clicking the drop-down menu next to the name of a user you are already following, and choosing “New list”.
creat new twitter lists PR & Social Media Tips | Using Twitters New Tool

2.) Or, create a new list from the homepage (after you sign in). At the top, there is an option to create a new list.
create new list twitter 2 PR & Social Media Tips | Using Twitters New Tool
Once you choose one of these two options, give the list a new name. (As a default, your lists are set to be public, but you can change that to private.) After doing so, go back to the list of people you follow, click the drop-down for managing lists, and your newly added list will appear there. Browse other users’ lists, keep building your own, and play around with the new tool.
While the functionality of lists is still a bit hazy to me, I can definitely see the value of reading tweets from a specific group of people, and see big potential in the ability to find new accounts that I may otherwise never be exposed to, unless I sift through the users others are following.
Sine there seems to be no moderation of the lists just yet, following another person’s list can be an “at-your-own-risk” sort of thing. Also, assuming that the user who grouped and created these lists is accurate in their description of the people within the lists can be a bit of a stretch. But, using your best judgement, you can stumble upon some worthwhile people (and lists) to follow. I find it pretty simple to sift through the not-so-useful (but still entertaining) tweets that I see as a result of following a few people, but still see the value in finding other lists. Being in the beta stages of testing, there are bound to be problems and changes made.

Technology M&A

admin | Friday, October 30th, 2009 | No Comments »

Technology M&A

Is Technology M&A at a Tipping Point? | Video

Jeff Bistrong, managing director with the middle-market-focused investment bank Harris Williams & Co, says that lending is getting better in the middle market.  Bistrong talks specifically of a technology M&A being at a tipping point, with stock prices rising and more interested buyers.  E-mail subscribers can watch the video here:

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Tags: technology m&a, m&a, tech mergers and acquisitions, technology, tech investments, technology buyouts, technology 2009, videos, private equity videos

PR & Marketing Tips | SEO & Your Blog

admin | Thursday, October 29th, 2009 | No Comments »

PR and Marketing Tips SEO and Your Blog PR & Marketing Tips | SEO & Your Blog

There is a lot of talk about search engine optimization (SEO), and rightly so; SEO can greatly assist in your marketing and PR efforts, and may even help to reduce your advertising costs. When using SEO properly, you can increase your traffic and search engine strength without having to spend as much on ad words or other forms of advertising. Here are a few quick tips that I’ve used that have helped my blog traffic grow:
  • Optimize titles. Use keywords that people often search for (which you can find from the Google keyword tool). Remember too that new searches are made everyday, and most other blogs and websites don’t optimize for the smaller, less searched for terms. The long tail of the keyword curve needs to be paid some attention. These keywords include three or four word long searches, and can greatly increase your traffic.
  • Within the posts themselves use keywords a few times in a blog post, and try to use them at the beginning of the post. Also, try bolding or italicizing them. Google and other search engines periodically send out spiders to sift through your content to use in their search engine results. When users search these engines for content that your website has optimized for, your site will show up higher in the results due to the spiders recordings of keywords that you’ve used.
  • Make sure the URL for your post or blog utilizes the best keywords from your title. With Blogger, the URL of a blog post is automatically made from the title of the blog post. More often than not, the title is cut to make the URL shorter. Thus, it makes sense to use critical or more important keywords at the beginning of a post title.
  • Optimize images that your blog uses. Spiders cannot “see” images, but they can read the tags, names, and other notes associate with images. As such, name or tag your images with keywords.
  • For the overall blog, within the HTML source code, use meta tags. These are also searched by spiders, and show up in search results. Using these tags also gives your site more keyword associations, and allows you to give your site a description in search engine results. Meta tags are added within the portion of your HTML source code, and can be customized to fit your own needs. (Though the spelling is a little atrocious, this blog post offers some clear cut tips for adding meta tags.) Some say that meta tags are part of a ‘keyword stuffing’ technique (where keywords are overused), but I find them to be useful either way.
SEO can take some time, thoughtful planning, and dedication, but the results are great and can help increase your return on investment. Also, WordSell has a great tool here for scheduling articles based on content you want to cover on your blog and keywords you want to touch on.
Have tips to add? Add a comment (click on the title above if you’re on the home page to find the comment form), or shoot me a mention on Twitter; I’m open to suggestions or corrections.

Email Marketing Best Practices Tips & Strategies

admin | Thursday, October 29th, 2009 | No Comments »

Email Marketing Best Practices



Richard Wilson Russia Smaller Email Marketing Best Practices Tips & Strategies

I worked as a risk consultant and capital raiser for 7 years before starting my own firm.  During the last few years of those positions I was responsible for raising most assets on an email and phone-based system and I have slowly picked up some tips for capital raising since then.  I started my own firm 2 years ago and since then I have sent and received over 800,000 emails.  Our business is so email-based that we have been forced to study best practices within this space to improve our efficiency at connecting with potential clients.

Most CEO’s don’t invest their time or put much importance on managing email communications.  One of my favorite quotes by Brian Tracy is that if you don’t what others won’t you will get what other’s don’t.  If you invest your time in increasing your effectiveness at email marketing you will have an edge over others.

Tonight I’m speaking on email marketing for capital raising.  I will be sharing best practices in reaching out to potential and current investors through writing copy and using email marketing best practices.  While 99% of those reading this blog will not be able to attend the event we will be posting a recorded video of this discussion to Hedge Fund Premium and sharing some of the tips below within this post:

Email Marketing Best Practices

  1. Understanding Importance of Copy:  What is the difference between a $1 and a $100 bill? The message on the paper.  The message on your email, the message on your investor letters, the message on everything you write makes the difference between it being worth $1,000 and $100,000.  I think that sales copy writing is consistently under-valued and overlooked by business and investment professionals of all types.  One of my best tips for email marketing would be to simply not overlook the power of a carefully constructed email marketing campaign or well written piece of communication.  
  2. Use the professionals first name within the subject of emails to them – Marketing Sherpa 2008 study showed this increased open rates by 30%, using both the first and last name increased open rates by 22%. 
  3. Focus on the Headline:  The most important part of any piece of copy is the headline.  Often times over email the headline of the email is a slight variation of the subject line, perhaps the subject line minus the person’s first name.  Focus on fitting a benefit and then the chain reaction of that benefit into the headline if possible.  ”Double Your Capital Raising Resources to Cultivate More Investors Each Day”  We have found that putting the benefit after your firm name is most effective.  Just be careful not to promise benefits that are odds with your compliance department.  
  4. Focus on the Start:  Hook the reader within the first paragraph.  Make sure the first paragraph is no longer than 2 sentences and provides a very concise summary as to what will be discussed within the following message. If possible try to fit in both what the benefits will be of hearing this information and what the dangers are of not paying attention to this information.  Psychology studies consistently show that professionals are almost twice as likely to listen more closely and take action on information related to a fear or some negative result rather than some potential benefit or positive outcome.  This does not mean you should scare clients into working with you, but you should hook readers using framing which mentions the positive as well as negative consequences of not taking action.  The recent use of email browsers which let you preview the first 50-150 words of email messages make the start of your email even more important.
  5. Use Professional Email Distribution Services: Use a professional email distribution services such as Aweber, this costs $10/month or less to start using.  By using this service your emails will be delivered more often, your campaigns will be more organized and the service will more than pay for itself through saving you and your time valuable time.  Make sure that whatever service you use, you consider opt-in confirmation and enable an unsubscription link at the bottom of each email you send. 
  6. Automate Relationship Development: Use automated follow up emails.  Write a series of 20 educational emails covering industry white papers, industry findings, commonly misunderstood terms, and information about your fund.  Once you have qualified an investor, ask for their permission to opt into an email list which will automatically email these professionals once a month for the next 20 months. If you deliver value within each of these 20 emails your further inquiries will be well received.  We currently use Aweber to send out automated emails to over 50,000 professionals each month. 
  7. Use Stories:  Whenever you are writing an email or sales letter try to incorporate a story of some type. How was this product created? How did your career and experience evolve and bring yourself to this point where you have gained this knowledge?  If you scroll up to the beginning of this post you will see that I have a short story about my own experience with email marketing which led me to write this article.
  8. Picture & Signature:  End your communication with a picture of the professional on your team which is held out as the communicator or leader.  Make sure that a real scanned signature and professional picture are included to help readers connect with your team.  
Hope these tips help you improve your email marketing campaigns
- Richard Wilson

Tags: email marketing best practices, business email campaign management, email campaigns for small business professionals, investment marketing via email, email marketing tips and strategies

What Are Media Relations, and Why Are They Important?

admin | Wednesday, October 28th, 2009 | No Comments »

What Are Media+Relations and Why Are They Important%3F What Are Media Relations, and Why Are They Important?Media relations are a component of public relations, but the two terms ought not to be used interchangeably, as they do not mean the same thing. Instead, media relations is a particular area of focus in PR, and should be given some importance in the PR and marketing mix. While the Internet has definitely made it easier for companies and individuals to get in touch with customers directly, without needing the media to be the middleman, having good relationships with members of the media can greatly help in your PR efforts.

First, let’s define the media. From the Glossary, I defined the media as: “A vehicle (or vehicles) used to communicate information, entertainment, news, and advertising messages to an audience or market. TV, cable, magazines, radio, billboards, and newspapers are all examples of a medium.”
In essence, the middleman, messenger, and method of delivery for any sort of message or information. The recipient of these messages are consumers. As such, having good relations with people in the media can often result in your messages and information being delivered.
Here are a few ways to maintain good relations with the media:
  • Specify who you target and contact with stories. Not doing this can do some major damage to your PR efforts. Like spam mail consumers receive in the mail, your press release that you spam blast to a reporter that has no interest in your story or announcement will not pay any attention to your release. If they keep track of companies and individuals who do this, it can deter them from running a story or a news release in the future, even if it interest them and falls into the category of what they often report on. That being, do a little research and read up on reporters to figure out what they enjoy, report on, and seem to take an interest in. Keep track of their interests so that you can address them properly with a press release they may be more likely to find value in.
  • Have media kits available. Whether you’re having an event, hosting a press conference, or being interviewed for a story, have a media kit available and ready to send. These can greatly help a reporter or journalist in writing about you or your company, and doing so correctly. It can also help make their jobs a little easier with deadlines and questions that may arise. A press kit should include everything they would ever need to know about your company, the product you just released, or the statements you made and the course of action you’re taking on a product recall. They will appreciate not having to keep getting in touch for little bits of information, and their story will be more complete and accurate. This may encourage them to come to you again for a story in their area of interest.
  • Get in touch with the media, and maintain contact. Be prepared to call to learn who is best to contact, and be prepared to call again. Persistence (within reason) is good.
  • Respond to reporters. If they call, respond. They have deadlines they need to adhere to, and your lack of a response can burn bridges in the future. Even if you can’t do an interview right away, ask for questions they may ask in an interview (to prepare and ensure the interview goes well), and say that you will get back to them before the end of day. Look over your schedule and keep them informed on what you plan to do. Ask them for a deadline as well so that you can try to plan accordingly.
  • Keep the entire company up-to-date. If you (as the PR contact) are not available to answer questions, and another person gets asked about a specific product release or company announcement, make sure whomever answers knows what to say. This means keeping everyone on the same page and not leaving anyone in the dark. Not only does this create a sense of camaraderie (which is good in the long run and helpful internally), but it also means that one person isn’t saying one thing and another person saying something different.
  • Be honest, and try to avoid “No Comment” statements. Rather than saying no comment, explain what you can, and if the “no comment” would have replaced an answer that would have been negatively received, try to turn it around and make it positive. Avoid eluding the question, and don’t lie.
Maintaining good media relations can help increase your publicity, reach, and consumer awareness. It can also help increase understanding of what you or your company does. Reporters are also often times trusted more over advertising, as PR is often seem are more valid and trustworthy than advertising.

Private Equity Managers 1 Year

admin | Wednesday, October 28th, 2009 | No Comments »

Private Equity Managers 1 Year

Bill Proposes Giving Buyout Managers 1 Year to Register

 Private Equity Managers 1 Year

The House Financial Services Committee has passed a bill that will give alternative asset managers–including private equity fund managers–one year to register with Securities and Exchange Commission.  The drafter of the proposal said that the grace period is necessary because both fund managers and the SEC will need time to prepare for the new work required for registering and examining the funds. 

Hedge-fund managers and private-equity managers would be given a one-year transitional period before being required to register and open up their books to periodic examinations by the Securities and Exchange Commission, according to a measure approved by the House Financial Services Committee on Tuesday. Rep. Susan Kosmas, D-Fla., the drafter of the measure, said a one-year transition period for registration is necessary because both the SEC and fund managers will need time to organize themselves. “The SEC will need time to prepare for the additional responsibilities that will come from the registration of potentially thousands of new managers,” said Kosmas. She added that managers will need time to set up formal compliance programs, hire chief compliance officers, all of which is required by the legislation.   Source

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Tags: private equity managers, private equity fund management, private equity assets, buyout managers, registering with the SEC, compliance regulation, private equity compliance

Hedge Fund Prime Brokerage Services

admin | Tuesday, October 27th, 2009 | No Comments »

Prime Brokers

Trade Station Small Hedge Fund Prime Brokerage Services
TradeStation Prime Services: Advanced technology and a multi-custodian offering gives TradeStation the ability to serve clients as both start-ups and as larger, well established funds. Launching and running a fund is challenging and TradeStation offers the framework of practical knowledge that evolves with your business. TradeStation Prime Services: technology,vision and service. Learn more at http://TradeStationPrime.com
Contact:
Lance Baraker, Senior Managing Director at LBaraker@tradestationprime.com or by calling (917) 273-4185 (New York Office)
William Katts, Senior Managing Director at WKatts@tradestationprime.com or by calling (203) 685-20145 (New York Office)
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Public Relations Events: 5 Tips for Getting Yourself Noticed

admin | Tuesday, October 27th, 2009 | No Comments »

Public Relations Events 5+Tips for Getting Yourself Noticed Public Relations Events: 5 Tips for Getting Yourself NoticedThere are a few ways to get you, the company you represent, or your cause noticed. They can include special events such as a trade show, a publicity tour, a press/news conference, or even more simple things like a contest at your business (whether that be a physical place or online), being involved or hosting a parade, or the sponsoring of a fundraiser. The main goal of these events is to get your company or self noticed and to spread the word to the public. There are so many things that go into planning an event. In order to get people hyped up and excited for the event, here are a few things you can do:

  1. Make an invitation list: Every event will attract different journalists because of their interest in what your company does, what you are attempting to benefit, or what your event plans to announce. Internally, create your own lists to keep journalists in mind, and separate them based on specifics like their location, what they write about, and what media they represent, such as radio or video. Taking these things into consideration can help you to invite the people that will take come value from your event, and in turn benefit you in return.
  2. Make (and distribute) a media kit: This is a great tool for reporters and journalists because it (should) contain everything they would ever need to know to write a story about you, your company, or client. Include in this all the information that is presented at the event including product specifications, people who are involved, and how it affects the public, which should all be found in the news release. Also include copies of any speeches that are give, company information, and biographies of any persons who speak at the event. Send out more generic versions of these media kits to reporters and journalists you invited in #1; this can help them write better stories about why consumers ought to be interested in the event, or introduce the event better.
  3. Do some DIY PR: This can include sending out news releases to others that you didn’t send an invite or media kit to, adding your event to community calendars, announcing it to people who connect with you on Twitter, Facebook, or LinkedIn, and by utilizing a network of bloggers to help spread the word.
  4. Make some callbacks: Once you’ve invited people, make some followup calls to confirm attendance. Invites can often get lost, put aside, or forgotten about, so a callback is crucial to ensure that the right people who were invited can make it to the event.
  5. Set the date and time of the event: This can conflict with many things, such as other events taking place the same day, holidays, weather, etc. Do some research and if there is no other day to do the event, promote it well. Otherwise, if you’re able, reschedule before press materials are sent out. This can help to ensure some attendance numbers.

5 Ways to Maintain Positive Public Relations

admin | Monday, October 26th, 2009 | No Comments »

5 Tips to Maintain Positive Public Relations 5 Ways to Maintain Positive Public RelationsPublic Relations can help your company in many ways, including saving your company money. Public relations can drastically help a company; before a company needs to use advertising, it can try to generate publicity, use public relations, and getting involved online. Here are 5 tips for getting involved, saving money, and maintaining your company’s PR on your own.

  1. Get the word out yourself. There are a numerous ways to do this: press releases, news releases, Twitter, FaceBook, LinkedIn, etc. Let people know when there is some news to share.
  2. Get involved. For example, get involved in forums (but not only when there is something said about you). Try getting involved when you have something of value that you can add/share with the community. This can help establish you as a real person who isn’t online to only promote a product or service, but also there to help others. Let the people who know about your products get involved too; they ought to be able to answer questions and give feedback. If you feel more comfortable having a OPR professional get involved instead, make sure they talk to the people who know most about the company or area of interest from an outside party. (In addition to getting the right answers to people, ensure that they are not releasing important information, and ensure that everyone is on the same page.)
  3. Stay involved. This simple (though time consuming) act can be the difference between lots sales, bad publicity, or lost customers. Once you’ve done the above and gotten involved, keep it up.
  4. Stay aware. Keep track of things that are said about you and your company online and respond. This can help avoid some crisis that may affect your company simply by responding to a rumor or customer problem. Doing the above can help in this area: when you find something said about you on a forum or a question that you should address, do so. With the credibility your involvement has created from the above steps, your answers or responses may be well accepted and much appreciated from your customers.
  5. Be available. When something like a crisis arises or media has some questions, be responsive and available. Again, this can be the difference between a sale, a lost customer, etc.
If you find that these are too time consuming and something you would rather not risk messing up, look into hiring a PR firm or PR team for your company. While these things are easy to do internally with the help of people from all of the company’s departments, it may be easier to have a core group who gets in touch with the right departments and organizes things for you.
Having a professional company (hiring an outside PR firm in contrast to doing the PR in-house) has it’s perks; they (ought to) know what they’re doing and should have contacts in the media that may help a story get published. Remember to measure and evaluate how they’re doing, and if you’re not happy, don’t be afraid to tell them.
Whichever route you go, it is always best to be genuinely involved as a company. Consumers appreciate a company that actually cares and takes some initiative to respond when consumers have an issue or problem with a product or policy. Be honest, reachable, and responsive.

Private Equity North Africa

admin | Sunday, October 25th, 2009 | No Comments »

Private Equity North Africa

New Opportunities for Private Equity in North Africa

north africa Private Equity North Africa

Local businesses in some north African countries have picked a poor time to seek private equity investment.  While many private equity firms are interested in investing in the area, the financial turmoil has led most buyout groups to hold back from making new deals.

The demand for outside capital is largely a result of incentives for businesses located in North African nations including Tunisia, Morrocco and Egypt.  The region is becoming a more attractive destination for companies because of tax breaks, cut price land deals and new free trade zones.  Unfortunately, these pro-business reforms have come at a time when few private equity firms are interested in new ventures.

 
“There is lack of funding for these relocations, yet people want to do it more and more. It’s a paradox,” said Dekli.  Delegates at the Euromed Capital Forum said the global downturn had not interrupted a trend for north African family-run firms to seek foreign expertise and capital to grow.
 
Algeria, seen as tough for foreign investors outside the dominant energy sector, announced its first capital development fund set up by bank BEA in cooperation with Portugal’s Banco Espirito Santo and French capital investment group Siparex.

Barriers to trade and investment across the region have stymied economic integration — political tensions have shut the border between Morocco and Algeria for more than a decade.  Yet some firms backed by venture capital are starting to expand across the region…Private equity is hoping for a growing role in state-led projects for roads, railways, ports, health and education.   

Read whole article here.

Read more about Private Equity in Africa

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Tags: private equity north africa, northern africa, private equity in Africa, North Africa private equity, firms, investment, foreign investment, north africa business

Boston Hedge Fund Networking Event Thursday 10.29.09

admin | Sunday, October 25th, 2009 | No Comments »

Boston Hedge Fund Event


Boston Hedge Fund Event Boston Hedge Fund Networking Event Thursday 10.29.09

Our next networking event is coming up quickly, this Thursday we are hosting 3 speakers for short 15 minute discussions on hedge fund compliance, capital raising strategies, and pending regulations.  We will then have 1 hour and 15 minutes of open networking time with food and drinks provided to attendees.


What: Hedge Fund Group and Hedge Fund Premium are hosting a seminar networking event in downtown Boston.

When: Thursday October 29th, 2009 6-8PM EST

Location:  U Mass Club in downtown Boston at 225 Franklin Street, 33rd Floor Boston, MA 02110.

Sponsors:  Malik Law Group & Armor Compliance

Entrance Fee: Waived, our sponsors have covered the costs of this event and not entrance fee will be required for this Boston event.

Speakers:

Tanya L. Goins, Malik Law Group:  Harvard Alumna, Tanya L. Goins, Esq., of Malik Law Group comes back to Boston to speak about recent regulatory and industry developments affecting hedge fund managers.

Richard Wilson, Hedge Fund Group:  Richard will speak about copywriting capital raising, how fund 
managers can write more effective sales letters and improve their email marketing.


Douglas F. MacLean, Armor Compliance:   Douglas will speak about the Private Fund Investment Advisers Registration Act of 2009, which will soon require hedge fund managers managing more than $30 million to register under the Investment Advisers Act, appoint a chief compliance officer and implement a compliance manual.


Tags: Boston hedge fund premium event, hedge fund premium event in Boston, hedge fund networking events in Boston MA, Boston hedge fund manager networking

Boston Hedge Fund Networking Event Thursday 10.29.09

admin | Sunday, October 25th, 2009 | No Comments »

Boston Hedge Fund Event


Boston Hedge Fund Event Boston Hedge Fund Networking Event Thursday 10.29.09

Our next networking event is coming up quickly, this Thursday we are hosting 3 speakers for short 15 minute discussions on hedge fund compliance, capital raising strategies, and pending regulations.  We will then have 1 hour and 15 minutes of open networking time with food and drinks provided to attendees.


What: Hedge Fund Group and Hedge Fund Premium are hosting a seminar networking event in downtown Boston.

When: Thursday October 29th, 2009 6-8PM EST

Location:  U Mass Club in downtown Boston at 225 Franklin Street, 33rd Floor Boston, MA 02110.

Sponsors:  Malik Law Group & Armor Compliance

Entrance Fee: Waived, our sponsors have covered the costs of this event and not entrance fee will be required for this Boston event.

Speakers:

Tanya L. Goins, Malik Law Group:  Harvard Alumna, Tanya L. Goins, Esq., of Malik Law Group comes back to Boston to speak about recent regulatory and industry developments affecting hedge fund managers.

Richard Wilson, Hedge Fund Group:  Richard will speak about copywriting capital raising, how fund 
managers can write more effective sales letters and improve their email marketing.


Douglas F. MacLean, Armor Compliance:   Douglas will speak about the Private Fund Investment Advisers Registration Act of 2009, which will soon require hedge fund managers managing more than $30 million to register under the Investment Advisers Act, appoint a chief compliance officer and implement a compliance manual.


Tags: Boston hedge fund premium event, hedge fund premium event in Boston, hedge fund networking events in Boston MA, Boston hedge fund manager networking

PR & Social Media Tips | Using Twitter

admin | Friday, October 23rd, 2009 | No Comments »

PR and Social Media Tips %7C Using Twitter PR & Social Media Tips | Using TwitterIt may be a bit confusing, and you may be hesitant to use Twitter if you and your company have yet to embrace social media and social networking site, but as mentioned in past posts, there are many reasons why Twitter is a great tool to utilize in your PR and marketing mix.

Here are a few helpful and basic tips to help you make the most of Twitter, including some shortcuts and definitions:
1.) The #hashtag. This tag has a bit of functional use when Tweeting. When there is a topic you’d like to comment on (or an area you think your 140 character saying relates to) and you’d like others to be able to easily find your comment among the many other comments, try using the hashtag. It comes before the term or topic your Tweet comments on. For example, if you were to share this blog post, you might use hashtags like #twittertips, #pr, #marketing, etc. You can make up your own tags, or use others that you’ve seen around.
If you are ever curious as to what a tag means, simply click on the tag. This will open a new page that lists all of the tweets that have used the tag. This may give you an idea of what the tag means. You can also try searching in Google. Some tags that are simple abbreviations are hard to decipher if you don’t already know about the tag, but doing a little digging will usually tell you what it means. Others, like #ifihadamilliondollars, is pretty self-explanatory; these tags may not have much marketing or PR use, but they can be interesting to read and can serve as a break from your normal tweets.
Also, on the Twitter homepage on the right hand side column, there is a section titled “hot topics”. There, Twitter lists the hashtags that are currently being used by many people. These can be an interesting read as well, but the tags usually have to do with current events or topics like #ifihadamilliondollars. Another hashtag that is used a lot is #ff, or #followfriday. Every Friday, people share other people on Twitter that they enjoy following. It serves as a sort of suggestion to other people that follow you that these people are worth checking out. (Others include: #bookmarkmonday, #sharetuesday, #retweetnesday, & #thankyouthursday.)
The moral of the story: hashtags can help others find your tweet if they are looking for related tweets, and it can also help you stay involved in a Twitter chat or topic discussion.
2.) @mentions. To send a Tweet to someone or to talk about someone on Twitter, you use what is called a mention. If you have something you’d like to share with someone specific, but also with other people, put their Twitter user name before your message. Before their name, add the @ symbol. If you were to mention me, you would use: @ashleywirthlin. This allows you to mention me to other people on Twitter or to send me a direct tweet.
3.) RT = Retweet. To retweet something is like to forward an email. You are sharing a tweet that you found to be interesting (for whatever reason) with the people that follow you, as they might not be following the person who initially made the tweet. Retweeting is also a good way to reply to someone, if they ask a question. You can retweet their question and add your answer. This is especially useful when having a Twitter chat session. In order to retweet something, use the @ symbol before the Twitter user’s name. For example, @ashleywirthlin. If I said something along the lines of “Find Some Twitter Tips Here: http://publicrelationsblogger.com”, and you wanted to retweet/share it, you would simply type RT before my Twitter account name, and send the same tweet that I sent earlier. (It’s sort of like citing your source.) “RT @ashleywirthlin: Find Some Twitter Tips Here: http://publicrelationsblogger.com”. It’s pretty simple once you do it a few times. To make it a little more simple, try using an application like TweetDeck that puts a RT together for you.
Try using these tips to network, get in touch with other Twitter users, and share your content as well as other content you find useful.
Any other Twitter tips I missed?

Blogging: A PR Tactic or Source of Revenue?

admin | Thursday, October 22nd, 2009 | No Comments »

Blogging A PR Tactic or Source of Revenue Blogging: A PR Tactic or Source of Revenue?

If your sole reason for blogging is to make money, this may not be the blog post for you. I would hope that you blog with the intention of making something to share with others simply because you are passionate about your subjects, or to offer something useful for readers.
Sure, there are plenty of ways to make money blogging: advertising, advertising, promotions, and advertising. (I’m sure there are other ways to make it happen, but I think those sort of sum up the ways you can make some revenue blogging.)
But, in order to get people to advertise with you, you need to have a quality blog or concept to get them interested. Blogging takes some skill (if anything, simply writing skills), but it also takes persistence. Your blog will never grow, take off, or gain popularity if it is a very part-time effort, and your short-term goal is to make money. It may not happen for months, or years.
To build your blog up to be all that it can be (and maybe make some money blogging online), you need to start your blog off right. Here are some tips:
Take the time to design your blog. This doesn’t mean that you ought to hire someone and spend a large amount of money to get your blog looking good. Instead, simply spend some of your own time working on your blog’s design. There are free templates all over the Internet that can improve your blog’s overall feel. If you don’t know any HTML or CSS, no worries; Blogger and WordPress make it pretty easy and fool proof to get a new template up and running. If you want to customize anything, be prepared to teach yourself some basic HTML and CSS.
Make your blog interactive. When people have choices, they are more apt to make some sort of action. If your end goal is to simply increase traffic or increase the amount of time someone stays on your blog, make sure there are lots of choices on the homepage. Try not to make it too overwhelming, but a sidebar with articles, other blogs, or videos can help make your blog feel more interactive. This can also involve a forum (which takes a lot of work and moderation), allowing comments, or sending out a newsletter asking for your readers to get in touch. Whatever way you choose, get people to act.
Maintain your blog; it requires up keep. This can include downloading a new template for your blog once you get more comfortable with templates or HTML, but it also requires that you update links, post regularly, and ask for advice. Also, keep up with your readers: comment back, reply to emails, and keep the line of communication open. When readers feel open to get in touch, they might be more prone to.
Don’t expect to make money in the first 6 months. Your traffic will be minimal, your site ratings will be low at best, and you won’t receive any offers for advertising. But don’t discourage! Great efforts (especially when it comes to blogs) take time to come to fruition. You will see things change slowly but surely.


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