Every Global Business Executive Needs to Know Etiquette

When your job entails traveling to different countries and working within their systems, there is nothing more important than researching etiquette. A great business deal can fall through simply because of someone causing a slight or offense that was never intended. Americans, in particular, come from a culture that is very direct, but many other cultures have indirect ways of communicating that involve many subtle signals, so if you do things wrong, there is chance no one will ever tell you! You could go years just trying to figure out what happened.

Etiquette involves the following factors:

• Appearance
• Behavior
• Communication

 

For instance, a little research will tell you that when in South Africa you should never present a gift with the left hand and that poolside barbecues are a typical type of business meeting. Meanwhile, in El Salvador, you should know that profuse physical gestures are acceptable for communication but that white flowers should never be given as a gift. There is so much to know about cultures when traveling, so do your research and make the best of it.

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