Centre for Ethics – Are You Taking Your Responsibility Seriously?

Today, businesses have a great deal of responsibility. They have a responsibility to their employees, to their customers, and to their community as a whole. This is all a part of doing good business, but businesses must also deal with ethical business issues on a daily basis.

Ethical business issues cover a wide scope of areas. Ethical business must be practiced with employees, with customers, and internally. For example, cooking the books, so to speak, is unethical. Not dealing fairly with employees is unethical as well, and there are numerous other ethical issues that employers face in the area of human resource management. Ethics must also be applied to sales and marketing tactics, to production of the product, to copyrights, and much more.

Some businesses face special ethical business issues. For instance, a lawyer cannot represent a client if he has already represented someone who has sued that particular client. It is unethical. A doctor may not give out medical information about a patient to anyone, as this is unethical – and against the law.

But in the general area of business, one must ascertain exactly what ethical business issues may arise, in their particular business, and develop a plan to avoid unethical business practices, or to handle those matters as they occur. For small business, this is a fairly easy task. However, for large corporations and such, it can be very complex, and this is why many large corporations actually have ethics officers. These officers make sure that the business is being operated, as a whole, in an ethical way, and they work to make sure that if this is not the case, that the problem is dealt with in a timely manner.

In the last decade, numerous ethical business issues have been in the news. The Enron scandal probably tops that list, but there have also been issues of employee privacy, in cases where the employer was watching them or monitoring phone calls or emails. There have even been issues concerning blogs written by employees that employers find to be less than favorable, where employees are fired from their job for stating their personal opinion, on their personal blog, during their own personal time. The question begs to be answered, where does an employee’s responsibility to his company begin, and his privacy and rights end?

In the online world of business, a whole new set of ethical business issues have cropped up. Whether your business is large or small, you have a responsibility to other cultures and nations. You must use care with your content, making sure that it is not offensive to any group. You must also use care with your coding, to ensure that your website will not damage your customers system. You must also not use underhanded tactics to collect email addresses, to overcharge customers, or to spam people in general. At the same time, all other traditional ethical business issues still apply. What are the ethical business issues that will arise with your particular business? It is important to figure this out now, and to devise a plan that ensures that you and your business are protected, without stepping on the rights or privacy of others.

This and other topics that deal with corporate communications, business to customer relationships, and sales training through Collective Vision are just some of the topics discuss.

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From Jed A. Reay – The Communicator/Connector and Visionary Master Sales Trainer.

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Tags: ethics, business, work, Issue, person